Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ciara O'Somachain

Huber Heights,OH

Summary

Results-driven Sales Representative skilled at adapting to new challenges and working under pressure to promote Camping World's brand and exceptional culture. Diligent trainer and mentor with presentation experience. Manager well-versed in producing reports and evaluating department operations. Driven by the enthusiastic pursuit of human connection.

Overview

7
7
years of professional experience

Work History

Sales Representative

Camping World
05.2022 - Current
  • Developed strong rapport with customers and created positive impression of Camping World by listening to individuals needs and creating solutions.
  • Maintained comprehensive understanding of products, brands and competitors to capture business.
  • Utilized Vin Solutions to manage customer accounts and track performance metrics.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs and help locate merchandise.
  • Maintained up-to-date knowledge of store sales promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Bar Manager

Sono Woodfired
01.2021 - 05.2022
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.

Sous Chef, Supervisor, Trainer

Brio Tuscan Grille
01.2019 - 01.2021
  • Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
  • Coached managers and staff nationally on implementation of new technology to improve store procedures, policies and customer service.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Cross-trained existing employees to maximize team agility and performance.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Unit Clerical Associate

The James Cancer Hospital, The Ohio State University
01.2018 - 01.2020
  • Duties included providing empathetic support to patients, assisting nurses with patient care, managing and safeguarding patient data, and overseeing administrative tasks.

ABA Therapy Facilitator

Lauren Brimmer, ABA Coordinator
01.2017 - 01.2019
  • ABA facilitator for children with Nonverbal Autism.
  • Duties included implementing exercises aimed at promoting mastery of scholastic, social and emotional skills, assistance and transportation in supplemental therapies such as Speech-Language and Dance as well as transport and provision of social and community outings.

Barista Trainer, Coffee Master

Starbucks
01.2017 - 01.2018
  • Started as a Barista and was selected for inclusion in the Coffee Master Program after demonstrating outstanding job performance.
  • Promoted to Barista Trainer after 5 months.
  • Duties included training new baristas, cultivating customer connections, maintaining food safety standards, and fostering an appreciation for Starbucks standards of excellence.

Education

Bachelor of Arts - English

The Ohio State University
Columbus, OH
12.2019

Honors Graduate -

Loveland High School
Loveland, OH
08.2013

Skills

  • Adaptability
  • Strong Communication and Interpersonal Skills
  • Objection handling
  • Product and Service Knowledge
  • Sales Closing
  • Negotiation and Conflict Resolution

References

  • Brice Westerhold, General Manager, (614) 584-3949, brio.manager@brioitalian.com
  • Tim Price, District Manager, (513) 264-6928
  • Matt Vitaritas, Assistant Nurse Manager, (614) 493-8895, vitaritas.1@osu.edu


Timeline

Sales Representative

Camping World
05.2022 - Current

Bar Manager

Sono Woodfired
01.2021 - 05.2022

Sous Chef, Supervisor, Trainer

Brio Tuscan Grille
01.2019 - 01.2021

Unit Clerical Associate

The James Cancer Hospital, The Ohio State University
01.2018 - 01.2020

ABA Therapy Facilitator

Lauren Brimmer, ABA Coordinator
01.2017 - 01.2019

Barista Trainer, Coffee Master

Starbucks
01.2017 - 01.2018

Bachelor of Arts - English

The Ohio State University

Honors Graduate -

Loveland High School

Similar Profiles

CREATE PROFILE
Ciara O'Somachain