Ciara Russell
Marysville,OH
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
8
8
years of professional experience
Work History
Homelines Team Lead
Walmart
12.2023 - Current
- Trained and coached new team members in techniques necessary to complete job tasks by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Enhanced overall team performance by providing regular coaching, feedback, skill development opportunities, and holding weekly meetings to inform team members on company news and updates.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Entertainment Team Lead
Walmart
10.2020 - 12.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Apparel Department Manager
Walmart
09.2020 - 10.2020
- Streamlined inventory management processes for increased efficiency and reduced stock discrepancies.
- Collaborated with store management to develop strategic plans for department growth and success.
- Optimized floor layouts, resulting in improved customer flow and increased sales opportunities.
- Organized seasonal promotions that drove foot traffic into the store, enhancing overall brand visibility.
Electronics Sales Associate
Walmart
01.2018 - 09.2020
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Guest Relations And Engagement Associate
Columbus Zoo And Aquarium & Zoombezi Bay Waterpark
05.2016 - 12.2017
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Managed efficient cash register operations.
Education
Bachelor of Science - Business Administration And Management
Franklin University
Columbus, OH2027
Associate of Science -
Marion Technical College
Marion, OH08.2021
High School Diploma -
Rutherford B Hayes High School
Delaware, OH05.2019
Skills
- Customer Focus
- Coaching and Mentoring
- Performance monitoring
- Performance Improvement
- Schedule Management
- Diversity and Inclusion
- Trend tracking
- Teamwork and Collaboration
- Attention to Detail
- Team motivation
- Cash Handling
- Team Check-Ins
Timeline
Homelines Team Lead
Walmart
12.2023 - Current
Entertainment Team Lead
Walmart
10.2020 - 12.2023
Apparel Department Manager
Walmart
09.2020 - 10.2020
Electronics Sales Associate
Walmart
01.2018 - 09.2020
Guest Relations And Engagement Associate
Columbus Zoo And Aquarium & Zoombezi Bay Waterpark
05.2016 - 12.2017
Bachelor of Science - Business Administration And Management
Franklin University
Associate of Science -
Marion Technical College
High School Diploma -
Rutherford B Hayes High School
Similar Profiles
Kaitlyn WilliamsKaitlyn Williams
Online Personal Shopper at WalmartOnline Personal Shopper at Walmart
Abdullah Al-MusawiAbdullah Al-Musawi
Pharmacy Assistant at WalmartPharmacy Assistant at Walmart
Brandon BruceBrandon Bruce
CAP 2 Associate at WalmartCAP 2 Associate at Walmart
Scott JerniganScott Jernigan
Overnight Maintenance Associate at WalmartOvernight Maintenance Associate at Walmart
THOMAS DIEPTHOMAS DIEP
Summer Assembly Line Associate at Honda of America Mfg.Summer Assembly Line Associate at Honda of America Mfg.