Justin Covington
Joliet,IL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Area Manager (AM) Tier 4
Amazon ORD2
Channahon, IL
09.2022 - Current
- Lead a team of front-line associates and supervisors in a fulfillment center to ensure that operations run smoothly and efficiently
- Develop and implement strategies to achieve key performance metrics such as safety, quality, productivity, and customer satisfaction
- Continuously monitor and analyze operational data to identify areas for improvement and implement changes to optimize performance
- Ensure that all associates are trained on standard operating procedures and safety protocols, and enforce compliance with company policies and regulations
- Maintain a culture of high performance and engagement by providing coaching and feedback to associates and supervisors, recognizing good performance, and addressing performance issues
- Collaborate with other departments and stakeholders to drive innovation and continuous improvement in processes and technology
- Manage inventory levels and coordinate with other facilities to ensure timely and accurate delivery of goods to customers
- Manage the budget for the area and identify opportunities to reduce costs without compromising quality or safety
- Participate in recruiting, hiring, and onboarding of new associates and supervisors, and ensure that diversity and inclusion are prioritized in the hiring process
- Foster a culture of safety and environmental responsibility by ensuring compliance with regulatory requirements and promoting best practices.
Shift Lead
Walgreens
Plainfield, IL
07.2022 - 09.2022
- Trained and supervised sales associates
- Ensured the store was well stocked, clean, neat, and organized at all times
- Produced and maintained daily sales records, cash reports, bank deposits
- Greeted and interacted with customers to better understand their expectations
- Assisted customers in finding what they need
- Communicated with management on possible areas of improvement in order to increase sales and repeat business
- Maintained accurate inventory documentation to ensure adequate replenishment orders
- Received and accurately recording deliveries from vendors and corporate warehouses
- Completed monthly sale ad inspections.
Work Health and Safety Specialist (WHSS) Tier 4
Amazon ORD2
Channahon, IL
01.2022 - 08.2022
- Maintain Required paperwork to comply with Amazon standards
- Provide (or facilitate access to) immediate aid for associates, visitors, ir quests that need assistance, or medical attention
- Enter safety incident information in metric database in a timely manner
- Perform safety observations & Audits
- Train and assist other team members (Area Managers, Operation Managers, and Safety team) to complete their Safety responsibilities
- Ensure site wide that every team member in the building is following safety regulations per the Amazon policy as well as OSHA regulations.
Process Assistant (PA) Tier 3
Amazon ORD2
Channahon, IL
09.2020 - 01.2022
- Large team management responsible for supervising dock, receive and stow associates
- Well versed with all PA roles in IB (Stow, Receive, Dock clerk, Dock, Trans out, and Mezz)
- Ensured productivity is being reached and maintained by all associates
- Constantly monitored FCLM metrics
- Coached associates on rate expectations and address and work barriers that they may have
- Worked closely with the Area Manager and Operations Manager to ensure daily numbers were met or exceeded
- Closely monitored all associates to ensure that all safety procedures are being followed
- Enforced associate standard work is being followed to make sure there is no gap in proper procedure
- Retrained associates who were performing below expected rate to boost performance and confidence
- Inspected all incoming freight to check for damages
- Compared BOL's to inventory to track over and shorts.
Administrative Assistant
Marine Corps Community Services Entertainment
Japan
11.2017 - 06.2019
- Answered phones
- Responsible for data entry
- Assist Event Coordinators & Program manager
- Preformed pre-determined administrative task
- Take meeting minutes
- Responsible for arranging and scheduling times dates and venues for Filipino bands that are brought to Okinawa
- Responsible for the legal visa process for the Filipino bands
- Contract management
- Obtained a GOV license.
Education
High School Diploma -
Kubasaki High School
Okinawa, Japan06.2016
Skills
- Order Management
- Operations Management
- Relationship building and management
- Staff Training and Development
- Staff Scheduling
- Resource Allocation
- Process Improvement
Affiliations
- Volunteer at Community, and Animal Services
Accomplishments
- Promoted as Manger within 8 months aboard the company
Certification
- OSHA 30
Timeline
Area Manager (AM) Tier 4
Amazon ORD2
09.2022 - Current
Shift Lead
Walgreens
07.2022 - 09.2022
Work Health and Safety Specialist (WHSS) Tier 4
Amazon ORD2
01.2022 - 08.2022
Process Assistant (PA) Tier 3
Amazon ORD2
09.2020 - 01.2022
Administrative Assistant
Marine Corps Community Services Entertainment
11.2017 - 06.2019
High School Diploma -
Kubasaki High School