Summary
Overview
Work History
Education
Skills
Timeline
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JASON CASTRO

Upland,Ca

Summary

Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over five years of management performance.

Overview

4
4
years of professional experience

Work History

Area Manager (Tier 5)

Amazon
10.2023 - Current
  • Supervised 63 employees to ensure optimal productivity, including a daily fluid rate of 120 and a record-breaking site record of 76% fluid capture
  • Improved fluid capture margins from an average of 64% to 70% within 2 months by effectively deep diving into the managing tote and case diverts by utilizing the sites total divert tool.
  • Executed a decrease site outbound daily flow re-circulation from 32% to an average of 15% by creating a standard work of doubling head count in trailers where 250 successful diverts were occurring
  • Constructed a sustainability committee for LAX9
  • Currently, there are 20 members in the committee who volunteer for the city of Fontana, discovering new ways to reduce waste and protect natural resources
  • Mentored 3 assistant managers through the Amazon Mentoring program who have now become successful managers who have brought great communication and positivity to their new departments
  • Took the lead as front half days point of contact for our sites Mental Health and Well Being affinity group
  • Successfully executed plans to bring mental health awareness to our site such as yoga events and promoting the positive effects of journaling
  • Currently there are 88 members on front half days shift
  • Boosted outbound team morale and inclusion by 60% in 3 months by creating a more inclusive environment by creating 2 separate start-ups fracturing 63 associates to 31
  • Established a strong relationship as a point of contact with the site's Ty-Gard vendor to secure monthly orders and manage daily inventory
  • Collaborated with the site's safety team to improve reported injury metrics with 3 projects, reducing safety injuries by 30%.

Area Manager (Tier 5)

Amazon
10.2022 - 10.2023
  • Completed 3 weeks of Area Manager training at WTX5 (Corpus Christi, TX)
  • Provided constructive feedback to associates, which improved site quality with an average DEA of 99.8% parcels daily
  • Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets
  • Acted as an onsite HR member as there was no HR on-site
  • Provided information about benefits and addressed concerns or issues that employees had
  • Continually identified process improvement initiatives and supported safety concerns, decreasing workplace incidents by 80% within 3 months
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability
  • Supervised 3 assistant managers and managed 120 Amazon associates, maintaining contractual, compliance, and reporting requirements for all areas and assets over an 80,000 square foot facility
  • Onboarded new employees, including training, mentoring and new hire documentation.

Outbound Area Manager (Tier 4)

Amazon
02.2020 - 10.2022
  • Constructed and implemented an excel reporting metric that provides hourly information on the highest flow rating, resulting in a business process and planning technique that increased production by 60%
  • Decreased fluid trailer docking time by 20 minutes, creating a new standard work throughout all shifts by prioritizing fluid dock doors
  • Oversee and develop multiple team members across a 400,000 square foot facility
  • Maintaining high corporate standards at all times by ensuring that employees followed all company processes and procedures
  • Supported the daily management of outbound operations, including allocating flow for 51 arches, participating in flow meetings, and assigning job duties to 80 associates.

Education

Bachelor's Degree - Supply Chain Management

Southern New Hampshire University
Manchester, NH
05.2019

Skills

  • Kaizen Project Planning
  • Lead Gemba Meetings
  • Digital Communication
  • Strategic Planning
  • Employee Performance Evaluations
  • Order Management
  • Staff Scheduling
  • Brainstorming ideas

Timeline

Area Manager (Tier 5)

Amazon
10.2023 - Current

Area Manager (Tier 5)

Amazon
10.2022 - 10.2023

Outbound Area Manager (Tier 4)

Amazon
02.2020 - 10.2022

Bachelor's Degree - Supply Chain Management

Southern New Hampshire University

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JASON CASTRO