Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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JASON GIL CASTRO

Upland,USA

Summary

Results-driven Area Manager accustomed to overseeing operations with a strong attention to detail. History of meeting demanding group objectives through employee training, motivation, and performance management. Working knowledge of optimal practices and safety behaviors for operations.

Overview

6
6
years of professional experience

Work History

Area Manager (L4)

Amazon
Fontana, CA
10.2023 - Current
  • Enhanced team productivity by 25% while managing 120 Amazon associates through targeted coaching initiatives such as; communicating, strategizing, execution and leading employee engagements
  • Implemented a mathematical expression to the outbound team that reduced cost by 15% annually, resulting in saving the company $80,000
  • Implemented 6 safety structures to be placed in the outbound fluid department, making the front half day's fluid shift the longest-running department without any safety incidents for the site, for a total of 3 months
  • These safety structures were then explained in a network call, mitigating safety incidents for other sites
  • Improved fluid capture margins from an average of 70% to 78% in 4 months by effectively managing tote and case diverts and utilizing the site's total divert tool, decreasing the building's overall cost by improving outbound trailer utilization
  • Constructed a sustainability committee for LAX9
  • Currently, there are 20 members in the committee who volunteer for the city of Fontana, discovering new ways to reduce waste and protect natural resources
  • Took the lead as front half days point of contact for our sites Mental Health and Well Being affinity group
  • Successfully executed plans to bring mental health awareness to our site such as yoga events and promoting the positive effects of journaling
  • Currently there are 88 members front half days
  • Boosted outbounds team morale and inclusion by 60% in 3 months by creating a more inclusive environment by creating 2 separate start-ups fracturing 63 associates to 31
  • Established a strong relationship as a point of contact with the site's Ty-gard vendor to secure monthly orders and manage daily inventory

Area Manager (L4)

Amazon
Milton, FL
10.2022 - 10.2023
  • Completed 3 weeks of Area Manager training at WTX5 (Corpus Christi, TX)
  • Provided constructive feedback to associates, which improved site quality with an average DEA of 99.8% parcels daily
  • Two direct reports under myself who were assistant managers have been promoted to Level 4 Area Managers by providing coaching and mentoring
  • Acted as an onsite PXT member as there was no PXT on-site
  • Provided information about benefits and addressed concerns or issues that employees had
  • Continually identified process improvement initiatives and supported safety concerns, decreasing workplace incidents by 80% within 3 months
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability
  • Supervised 3 assistant managers and managed 120 Amazon associates, maintaining contractual, compliance, and reporting requirements for all areas and assets over an 80,000 square foot facility
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes

Outbound Process Assistant (L3)

Amazon
Rialto, CA
02.2019 - 10.2022
  • Constructed and implemented an excel reporting metric that provides hourly information on the highest flow rating, resulting in a business process and planning technique that increased production by 60%
  • Decreased fluid trailer docking time by 20 minutes, creating a new standard work throughout all shifts by prioritizing fluid dock doors
  • Oversee and develop multiple team members across a 400,000 square foot facility
  • Supported the daily management of outbound operations, including allocating flow for 51 arches, participating in flow meetings, and assigning job duties to 80 associates
  • Participated in team projects, demonstrating the ability to work collaboratively and effectively

Education

Bachelor's Degree - Supply Chain Management

Southern New Hampshire University
Manchester, NH

Skills

  • Kaizen Project Planning
  • Digital Communication
  • Business Development
  • Strategic Planning
  • Employee Performance Evaluations
  • Operations management
  • Gemba Walks

Accomplishments

  • Amazon Cost Award 10/21/2024
  • Amazon People Award 05/29/2024
  • Amazon Safety Award 09/25/2024

Timeline

Area Manager (L4)

Amazon
10.2023 - Current

Area Manager (L4)

Amazon
10.2022 - 10.2023

Outbound Process Assistant (L3)

Amazon
02.2019 - 10.2022

Bachelor's Degree - Supply Chain Management

Southern New Hampshire University