Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gleb Tymoshenko

Chicago,IL

Summary

Results-driven operations and project management professional with experience in large-scale fulfillment operations, cross-functional project coordination, and digital content workflows. Skilled at leading teams, tracking deliverables, and optimizing processes through data-driven decision-making. Background in advertising and business provides expertise in digital campaign management, audience engagement, and content strategy, complementing technical and operational experience. Adept at using project management platforms, collaborating with engineers, and ensuring seamless execution of high-impact initiatives.

Overview

3
3
years of professional experience

Work History

Area Manager (L4)

Amazon
04.2025 - Current
  • Lead daily operations in a high-volume fulfillment center, managing a team of 50 associates to ensure efficiency, safety, and on-time order delivery.
  • Analyzed workflow performance and implemented process improvements, increasing quality by 11% over in Q3 while reducing error rates.
  • Coordinated cross-functional teams to streamline inbound and outbound processes, supporting scalable logistics operations.
  • Utilized data-driven decision-making (Excel, internal Amazon reporting tools) to identify bottlenecks and drive continuous improvement initiatives.
  • Trained, coached, and developed team members, improving retention and fostering a culture of accountability and performance.

IT Consultant

University of Illinois Tech Services
01.2023 - 02.2024
  • Resolved 50+ monthly technology support tickets, maintaining a 95% first-contact resolution rate.
  • Optimized documentation databases, streamlining accessibility and accuracy for future troubleshooting.
  • Delivered technical support for classroom technology, ensuring smooth daily operations across campus.
  • Leveraged Microsoft 365 tools to enhance collaboration, reporting, and service delivery.

Project Coordinator Intern

EG+ / Designory
06.2023 - 08.2023
  • Coordinated projects for a major account, facilitating communication between internal teams and clients to ensure timely delivery.
  • Tracked key project deliverables, monitored progress against deadlines, and provided status updates to stakeholders.
  • Reviewed and tested website updates, using Pastel to provide clear, actionable feedback and comments to engineers for revisions.
  • Managed compliance review tickets along with QA, ensuring content met quality and regulatory standards.
  • Spearheaded the transition from Smartsheet to Hive, creating a comprehensive migration plan that improved team efficiency by 20%.
  • Led the intern project development, overseeing scheduling, planning, and execution across multiple stakeholders.

Education

B.S. - Advertising, Minor: Business

University of Illinois Urbana-Champaign
01.2024

B.S. - Computer Science

Roosevelt University
01.2021

Skills

  • Project Management (Hive, Smartsheet, Microsoft 365)
  • Operations & Workflow Optimization
  • Live Content Operations & Quality Assurance
  • Digital Campaign Management & Audience Engagement
  • Data Analysis & Reporting (Excel, SQL)
  • Cross-functional Team Collaboration
  • Effective Communication & Client Relationship Management

Languages

English
Russian
Ukrainian

Timeline

Area Manager (L4)

Amazon
04.2025 - Current

Project Coordinator Intern

EG+ / Designory
06.2023 - 08.2023

IT Consultant

University of Illinois Tech Services
01.2023 - 02.2024

B.S. - Advertising, Minor: Business

University of Illinois Urbana-Champaign

B.S. - Computer Science

Roosevelt University