Ashley Weaver
Area Manager (L4)
Coraopolis,PA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company and department success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
5
5
years of professional experience
Work History
Area Manager (L4)
PIT4, Customer Returns
10.2022 - Current
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved safety procedures to create safe working conditions for workers.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Managed and motivated employees to be productive and engaged in work.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Followed standard operating procedures for inspections of returned product to verify possible imperfections and defects.
Area Manager (L4)
HGR2, AMXL
11.2021 - 10.2022
- Supervision of 90+ employees, ensuring optimal productivity.
- Implemented new processes and procedures tactfully and passionately.
- Delegated daily tasks to team members to optimize group productivity.
- Reviewed employee performance and delivered constructive feedback to improve performance.
- Managed movement of materials and product through production.
- Worked closely with shipping, warehouse, and other personnel to coordinate movements and keep workflows smooth.
- Trained newly hired top talent to fill key positions and maximize productivity.
Outbound Process Assistant
HGR2, AMXL
04.2021 - 11.2021
- Developed and executed plans to monitor standard process adherence.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Conducted training and change management processes to improve operations.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes to improve safety, quality and productivity.
Learning Trainer
PIT2, TNS Fulfillment Center
07.2020 - 03.2021
- Analyzed and evaluated training effectiveness and program outcomes.
- Facilitated in-person learning sessions.
- Developed and implemented successful onboarding schedules.
- Trained and mentored new personnel hired to fulfill various roles.
- Managed ambassadors to train new hires for success in safety, quality and productivity.
- Developed lesson plans, instructional materials and written practice tests for problem solve, PIT and process training courses.
Order Picker/Learning Ambassador
BWI4, TNS Fulfillment Center
12.2018 - 07.2020
- Reduced fulfillment errors by using RF scanners to quickly pick items from proper bins.
- Checked inventory and selected products from specific locations based upon availability.
- Utilized order pickers to transport orders and prepare for shipment delivery.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Trained new hires in PIT and process to maintain safety, quality and productivity.
Education
High School Diploma -
Musselman High School
Inwood, WV 08.2024 - 05.2024
Skills
Business Development and Planning
undefinedTimeline
High School Diploma -
Musselman High School
08.2024 - 05.2024
Area Manager (L4)
PIT4, Customer Returns
10.2022 - Current
Area Manager (L4)
HGR2, AMXL
11.2021 - 10.2022
Outbound Process Assistant
HGR2, AMXL
04.2021 - 11.2021
Learning Trainer
PIT2, TNS Fulfillment Center
07.2020 - 03.2021
Order Picker/Learning Ambassador
BWI4, TNS Fulfillment Center
12.2018 - 07.2020
Similar Profiles
Carmol CardonaCarmol Cardona
Inbound/Outbound Calls at Customer Returns, AmazonInbound/Outbound Calls at Customer Returns, Amazon
Hamze AyjehHamze Ayjeh
Stp2 at Amazon ReturnsStp2 at Amazon Returns
Nathalia EnriquezNathalia Enriquez
Macy's at Macy's ReturnsMacy's at Macy's Returns