Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ciara Tunstall

Cincinnati,OH

Summary

Dynamic server/bartender with proven expertise in customer service and sales, honed at Smoky Bones and other establishments. Skilled in POS system management and adept at fostering warm customer relationships, showcasing a strong work ethic and professional appearance. Excelled in enhancing dining experiences, significantly boosting referrals and repeat business through meticulous service prioritization and effective communication practices.

Overview

14
14
years of professional experience

Work History

Server/Bartender

Smoky Bones
12.2012 - 12.2019
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Server/Bartender

Shooters Bar and Grill
06.2012 - 12.2015
  • Answered customers' questions, recommended items, and recorded order information.
  • Checked guests' identification before serving alcoholic beverages.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Server

Bob Evans Restaurant
03.2006 - 01.2008
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Education

Associate Degree in Nursing - Licensed Practical Nurse

Cincinnati State Technical And Community College
Cincinnati, OH
08-2010

Skills

  • Team member support
  • Hostess support
  • Food inspection
  • Order delivery practices
  • Table resetting
  • Service prioritization
  • Sales expertise
  • Customer service
  • Professional appearance
  • Server training
  • Positive and professional
  • Price memorization
  • Food running
  • Order accuracy
  • Regulatory compliance
  • Strong work ethic

Timeline

Server/Bartender

Smoky Bones
12.2012 - 12.2019

Server/Bartender

Shooters Bar and Grill
06.2012 - 12.2015

Server

Bob Evans Restaurant
03.2006 - 01.2008

Associate Degree in Nursing - Licensed Practical Nurse

Cincinnati State Technical And Community College
Ciara Tunstall