Ciara Webb
Riverside,CA
Summary
Seeking to transition into new field, utilizing skills developed in high-demand, customer-focused environment. Proficient in team leadership, operational management, and conflict resolution, consistently driving positive outcomes. Ready to apply strong foundation in these areas to new and challenging role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Manager
Walgreens
12.2023 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Checked building to confirm maintenance and cleaning met code and regulations.
- Supervised ongoing daily production phases.
- Maintained safe operations including balancing, change ordering, and daily status reports.
Education
Some College (No Degree) - Psychology
Riverside City College
Riverside, CASkills
- Strong interpersonal skills
- Creative and innovative thinking
- Opening and closing procedures
- Cash handling
- Punctual and reliable
- Decision-making
- Handling customer complaints
- Customer service focus
- Inventory control
- Employee training
- Documentation and reporting
- Safety compliance
Certification
- Technical Support Fundamentals, Google – 2020
- Computer Networking, Google – 2021
- IT Security, Google – 2021
- Dog Cognition, Duke University – 2021
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balanceFlexible work hoursWork from home optionTimeline
Shift Manager
Walgreens
12.2023 - Current
Some College (No Degree) - Psychology
Riverside City College
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