Ciarra Coyle
TopGolf
Virginia Beach,VA
2
years of professional experience
Dedicated Customer Service Professional experienced in enhancing guest satisfaction and ensuring data confidentiality. Streamlined processes through effective communication and administrative skills while managing multiple tasks and coordinating schedules. Focused on delivering efficiency and contributing to organizational success in new roles.
Work History
Administrator
4 Months- Streamlined appointment scheduling processes, improving patient flow and reducing wait times.
- Implemented electronic record-keeping systems, increasing data accuracy and accessibility.
- Managed daily operations to ensure seamless administrative support for clinical staff and patients.
- Faxed requested records to Insurance Companies.
- Spoke with new patients regarding policies, frequently asked questions, and the intake process.
Bayhost
1 Year- Managed bay operations to ensure guest satisfaction and smooth service flow.
- Coordinated with team members to maintain cleanliness and organization of bays.
- Ensured compliance with safety regulations by monitoring guest activities and intervening when necessary.
- Answered guest questions with responses about menu, promotions and specials.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing the needs.
Shift Leader
1 Year 4 Months- Managed inventory levels, coordinating stock replenishments to minimize shortages and waste.
- Implemented safety protocols, contributing to a secure work environment for employees and customers.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records.
Noodles and Company Ambassador
2 Months- Engaged customers by providing product information and exceptional service.
- Maintained cleanliness and organization of dining area for enhanced customer experience.
- Assisted in training new team members on company standards and procedures.
- Adapted to fast-paced environment, consistently meeting customer needs and expectations.
Education
High School Diploma
Skills
Recordkeeping and file management
Schedule coordination
Data confidentiality
Customer service
Electronic record management
Financial administration
Facility management
Telephone skills
Timeline
Administrator
Artemis Therapeutic Center
05.2026 - CurrentRead More
Bayhost
TopGolf
09.2025 - CurrentRead More
Noodles and Company Ambassador
Noodle and Company
11.2024 - 01.2025Read More
Shift Leader
Wingstop
04.2024 - 08.2025Read More
Penn Foster High School
High School Diploma
Read More