Ciarra Workman
Allied Universal Security Services
Stafford,TX
14
years of professional experience
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced Data Entry Specialist focused on maintaining highly secure IT environments. Skilled in network development, configuration and patching. Leads IT teams in executing company-wide data protection protocols and security training.
Work History
Security Specialist
9 Months- Monitored CCTV feeds and patrol routes to identify suspicious activity and maintain site security.
- Controlled access points, verified credentials, and screened visitors following post orders.
- Documented incidents, observations, and shift activity in detailed daily activity report.
- Responded promptly to alarms, disturbances, and emergencies using established escalation procedures.
- Communicated security concerns clearly with supervisors, law enforcement, and site personnel.
- Inspected property regularly to identify safety hazards, unauthorized entry, and equipment issues.
- Enforced security protocols consistently to support compliance and reduce risk exposure.
Security Officer
1 Year 8 Months- Monitored premises through foot patrols and CCTV surveillance.
- Controlled access points, verifying badges, visitors, and signing in delivery trucks.
- Documented incidents, daily activities, and safety concerns in detailed reports.
- Responded promptly to alarms, disturbances, and emergency situations.
- Provided excellent customer service while receiving visitors delivery information or concerns related to facility safety or access control procedures.
Social Media Ad Rater
2 Years- Evaluated advertisements for quality and compliance with platform guidelines, enhancing user experience and engagement.
- Ensured adherence to community standards, contributing to the integrity and relevance of ad content.
- Delivered detailed feedback to improve ad targeting, resulting in more effective advertising strategies.
Security Officer
12 Years 9 Months- Monitored premises to prevent theft and ensure the safety of all individuals and property.
- Patrolled designated areas and effectively responded to incidents, contributing to a secure environment.
- Documented daily activities and reported irregularities, including equipment or property damage, to maintain accurate records.
Customer Service Representative
1 Year- Handled inbound customer calls regarding phone insurance claims, coverage questions, and account updates.
- Verified customer information and policy details before processing claim requests.
- Explained claim status, next steps, and required documentation in clear language.
- Documented customer interactions accurately within CRM and claims systems.
- Navigated multiple systems to review claim eligibility and update case notes.
Education
Associate of Arts - Business Administration
High School Diploma
Skills
Maintained strong accuracy across detailed work.
Tracked surveillance activity to support safety response.
Guided conflict resolution efforts to preserve smooth operations.
Drove problem-solving across daily workflow challenges.
Drafted reports that supported informed decisions.
Evaluated situations with critical thinking and sound judgment.
Completed data entry with reliable precision.
Balanced time priorities to meet deadlines.
Monitored network software to assess system performance.
Timeline
Security Specialist
Allied Universal Security Services
01.2026 - CurrentRead More
Security Officer
Securitas Security Services USA
04.2024 - 12.2025Read More
Social Media Ad Rater
Telus International Inc.
01.2021 - 01.2023Read More
Security Officer
U.S. Security Associates
01.2014 - 2020Read More
Customer Service Representative
Asurion Phone Insurance Claims
01.2013 - 01.2014Read More
University of Houston
Associate of Arts from Business Administration
Read More
Spring High School
High School Diploma
Read More