Cicely Agyekum
Lothian,MD
Summary
Determined, self-motivated nursing informaticist with over 10 years in healthcare seeking to work on an exciting team-oriented environment where utilizing clinical knowledge is a must. Currently in nursing informatics with goals to improve patient safety, an effective & coherent care delivery system and inspire positive changes through transformational leadership. Passionate about healthcare data, technology and believe health informatics is the future.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Nurse Informatics Specialist
Mercy Medical Center
Baltimore, MD
03.2025 - Current
- Coordinate aspects of assessing, planning, designing, developing, training, implementing, maintaining, supporting, and evaluating clinical information systems
- Collaborate with departments of patient care services, IT, and other disciplines
- Analyze current and future end user requirements, procedures, and workflow issues
- Develop and update policies and procedures pertaining to the use of clinical information systems
- Create training materials and provide education to clinical staff during nursing orientation and ongoing support
- Provide frontline support for clinical education systems, serving as a key resource to end-users by troubleshooting and resolving application issues for clinicians on a daily basis
- Collaborate with PMs, IT, and Epic TS on specific projects such as Pump Interoperability, MyChart Bedside TV, Secure Chat, Elsevier CPGs
- Collaborate with nursing, quality, and clinical education teams to support initiatives and data collection in efforts to maintaining Magnet hospital designation
- Participate in interdisciplinary informatics workgroup, Magnet councils, unit shared governance, and organizational leadership
Nursing Informatics Advocate Intermediate
Advent Health North Pinellas
Tarpon Springs
05.2022 - 02.2025
- Troubleshooting, offers guidance, and resolves physician, nursing, and other staff clinical systems issues; responding to end user clinical systems issues, taking appropriate steps to resolve those issues in a timely manner
- Acts as a liaison as appropriate, between application analyst teams, IT, nursing leadership, and end-users
- Intentional rounding to inform end-users about testing, providing training and communication for Epic upgrades, workflow changes, and areas for improvement
- Create supplemental Epic learning material for clinicians to guide them through their workflow
- Assisted with implementation rollout from Cerner to Epic system across multiple facilities within Advent Health
- Developed and maintained reference guide and tip sheets for clinical staff
- Identifies clinical practice workflow and process improvement opportunities and provides leadership with guidance to improve system performance and technology
- Actively merges information technology and healthcare documentation to support the integration of Epic with patient care
- Analyze clinical workflows and identify opportunities for system enhancements
- Skilled in training staff in ASAP module, and enhancing clinical efficiency through effective solutions
- Collaborate with various application analyst teams on numerous projects and ensure accuracy of data
- Expert in development, evaluation, adaptation and customization of applications, tools, workflows, processes, and structures that support clinical practice
- Implemented, maintained and optimized ongoing training program in the EMR (Cerner) for physicians, nursing, and other clinicians as needed
- Served as a physician and nurse resource throughout assigned facility (Cerner)
- Trained providers on how to initiate and customize Power Plans, Power Orders, add favorites, perform medication reconciliation, and create notes for all phases of care in Cerner
Registered Nurse COVID-19 Vaccinator
Maxim Healthcare
Prince George's County, Maryland
04.2021 - 04.2022
- Worked on the Prince George's County Health Department Emergency Operations Management team for COVID-19
- Administration of COVID-19 vaccine (Janssen, Pfizer and Moderna vaccine to pediatrics, adults, and geriatrics patients), and observation per CDC guidelines
- Reviewed patient files and records, including allergies, problems, medications, and immunization statuses; review Vaccination Consent Form prior to administration shot to ensure patients eligibility (allergies, age, pregnancy)
- Worked on COVID-19 Mobile Team Response unit (MTR), vaccinating homebound/immunocompromised patients at their place of residents
- Trained on COVID-19 vaccine preparation, storage, handling, administration by Prince George’s County Department of Heath
- Worked on MTR vaccination scheduling team as the health screening RN, calling, and reviewing patients’ medical history to ensure eligibility of the vaccination
- Reviewing patient information via Microsoft Excel and Word
- Used Epic/Prepmod to register and chart patients’ vaccine administration, progress, and update records with data according to CDC/healthcare documentation regulation
Travel Registered Nurse
AMN Healthcare
09.2020 - 04.2022
- Provided critical care to patients across multiple units including ER, ICU, Telemetry and Medical-Surgical during COVID-19 pandemic
- Demonstrated adaptability when assigned to different facilities, units or shifts as needed, seamlessly integrating into diverse healthcare teams while maintaining exceptional performance level
- Worked on all units over span of 13 weeks
- Collaborated with interdisciplinary teams to develop customized care plans tailored to individual patient needs
- Worked on Emergency Operations Management team as RN COVID-19 vaccinator for Prince George's County Health Department
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion
- Documented patient care activities accurately and timely, maintaining compliance with healthcare regulations and standards
- Provided emotional support and crisis intervention to patients and their families during high stress situations
- Implemented infection control procedures to prevent spread of COVID-10, ensuring safe environment for patients and staff
- Educated patients and families in COVID-19 precautions, treatments, and recovery processes
Registered Nurse
Patient First Urgent Care Center
Bowie, Maryland
09.2020 - 04.2021
- Extensive experience in fast-paced clinical settings, skilled in triaging patients, administrating treatments, and managing acute illnesses and injuries
- Utilized critical thinking skills to prioritize nursing interventions based on patients acuity levels and individual needs
- Proficient in performing diagnostic tests, providing patient education, and collaborating with healthcare teams to deliver high-quality, immediate care
- Executes nursing interventions by collaborating with the interprofessional team incorporating appropriate standards of care and practice and patient outcomes
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options
- Telephone and in-person triage (for symptom management), review and act on test results (lab, x-ray), administered various types of vaccinations such as Flu, Pneumonia, Tdap, PPD, DTaP, MMR, etc., assist or perform procedures (e.g., ECGs, dressing changes, subcutaneous or intra-muscular injections, etc.), perform physical appointments such as DOT, Physicals, and Workers’ Compensation
- Complete accurate and timely documentation in the electronic medical record
Med-Surg/Telemetry Registered Nurse
Mease Dunedin Hospital
Dunedin, Florida
07.2018 - 08.2020
- Expertise in monitoring and interpreting cardiac rhythms, managing patient care for those with cardiovascular conditions, and responding to medical emergencies
- Proficient in using advanced telemetry equipment, administrating medications, and collaborating with healthcare teams to ensure optimal patient outcomes
- Consulting and coordinating with health care team members to assess, plan, implement and evaluate patient care plans
- Administered medications as prescribed and according to client facility policy, procedures and/or protocols
- Monitored patients' progress and readiness for discharge by focusing on physical/psychosocial health status assessment of the patient in an ongoing, systematic manner
- Assist with therapeutic interventions and record patients’ progress
- Supervise patient care technicians and delegate duties appropriately to ensure optimal patient care
- Actively participated in the development and implementation of individual treatment plans for patients with activities of daily living and a broad range of health issues
- Educated patients and families on disease process and management, medications, pre / post cardiac interventions
Patient Care Technician (PCT)
Mease Dunedin Hospital
Dunedin, Florida
08.2015 - 07.2018
- Partnered with the nursing staff to ensure exceptional patient care and activities of daily living (ADL)
- Controlled a high volume of call lights with prompt attention, addressing needs and concerns efficiently
- Assessed vital signs, EKG, etc. addressing concerning measurements
- Perform basic nursing procedures (e.g,, changing bandages, inserting IV's, etc.)
- Provide appropriate emotional support to patients and families
- Collect fluid samples and other specimens
- Ensure a clean, safe, and organized environment
- Maintained accurate and detailed information patient records
Certified Nurse Assistant
Ageless Placements Inc. Home Health
Clearwater, Florida
01.2014 - 08.2016
- Assist clients with activities of daily living and deliver services such as light housekeeping or meal preparation
- Provide medication supervision and ambulatory assistance
- Form 1 on 1 companionship between clients
- Distribute services such as bathing and dressing
- Assisted with transportation to medical appointments
Education
Master of Science in Nursing Informatics -
Western Governor’s University (WGU)
Salt Lake City, UT2027
Bachelor of Science in Nursing -
Western Governor’s University (WGU)
Salt Lake City, UT2024
Associate of Science in Nursing -
St. Petersburg College
Pinellas Park, FL2018
Bachelor of Science in Psychology -
University of Central Florida
Orlando, FL2013
Skills
- Epic
- Cerner
- Project Management
- Microsoft Office 365
- Reporting
- Problem-solving
- Data Analytics
- Workflow Optimization
- Information Systems
- Leadership
- Clinical Documentation Improvement
- Organized
Accomplishments
- Epic Credentialed Trainer for ASAP
- EMTALA Policy
- Epic ASAP certification
- Epic for the Clinical Informaticists Accreditation
- Epic GO-LIVE Implementations Wave 2, 3, 4, & 5
Affiliations
- Healthcare Information and Management Systems Society (HIMSS)
- American Nursing Informatics Association (ANIA)
- American Nursing Association (ANA)
Certification
- Epic ASAP Certified
- Epic for the Clinical Informaticists Accreditation
- Registered Nurse (Compact State)
Timeline
Nurse Informatics Specialist
Mercy Medical Center
03.2025 - Current
Nursing Informatics Advocate Intermediate
Advent Health North Pinellas
05.2022 - 02.2025
Registered Nurse COVID-19 Vaccinator
Maxim Healthcare
04.2021 - 04.2022
Travel Registered Nurse
AMN Healthcare
09.2020 - 04.2022
Registered Nurse
Patient First Urgent Care Center
09.2020 - 04.2021
Med-Surg/Telemetry Registered Nurse
Mease Dunedin Hospital
07.2018 - 08.2020
Patient Care Technician (PCT)
Mease Dunedin Hospital
08.2015 - 07.2018
Certified Nurse Assistant
Ageless Placements Inc. Home Health
01.2014 - 08.2016
Bachelor of Science in Nursing -
Western Governor’s University (WGU)
Associate of Science in Nursing -
St. Petersburg College
Bachelor of Science in Psychology -
University of Central Florida
Master of Science in Nursing Informatics -
Western Governor’s University (WGU)
Accomplishments
- Backloading Data Entry/Transcribing-ADT for Epic Wave 4 Go-Live
- Downtime/BCA Coordinator
- Nursing Informatics Facilitator in SLE Extender Program for ASAP & Stork
- Chart Correction Project - HIM & Nursing Informatics
- Physician Informatics Trainer for Cerner
- Elsevier CPGs
- MyChart Bedside TV
- Secure Chat
- Virtual Nursing Program
- Nursing Informatics Council Advisor
- Critical Lab Value Push Notification