Cicely Pitts
Chicago,IL
Summary
Dynamic General Manager with a proven track record at Potbelly Sandwich Shop, excelling in operations management and team leadership. Successfully implemented strategies that boosted sales and fostered a positive work environment, enhancing employee satisfaction. Adept at building strong client relationships and resolving problems efficiently, ensuring long-term success and loyalty.
Overview
18
18
years of professional experience
Work History
General Manager
Potbelly Sandwich Shop
Chicago, IL
09.2007 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget implementations, employee evaluations, and contract details.
Education
Southern Illinois University, Carbondale
Carbondale, ILSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Staff management
- Customer relations
Accomplishments
Awarded Top 3 GM 2019
Operating High Volume Catering Shop
Timeline
General Manager
Potbelly Sandwich Shop
09.2007 - Current
Southern Illinois University, Carbondale