Certificate - Clinical Medical Assistant
Stepful
Detroit, MI 06.2025 - Current
Cicely Bunton
Certified Medical Assistant
Tuscaloosa,AL
Summary
Knowledgeable Certified Clinical Medical Assistant with solid foundation in clinical procedures and patient care. Provided critical support in fast-paced medical environment, ensuring smooth operations and patient satisfaction. Demonstrated expertise in phlebotomy and EKGs, enhancing patient experience and workflow efficiency.
Education
General Diploma - Business
Independence University
Salt Lake City, UT 10.2018 - 10.2020
Overview
2
2
years of post-secondary education
11
11
years of professional experience
Work History
Intake Specialist
Salvation Army Adult Rehabilitation Center
03.2015 - 09.2021
- Coordinated intake processes to ensure accurate data collection and patient information management.
- Developed streamlined workflows for processing client applications, enhancing overall efficiency.
- Trained new staff on intake procedures and software systems, fostering a knowledgeable team environment.
Medical Receptionist
Whatley Health Services
10.2021 - 08.2024
- Greeted and assisted patients upon arrival, ensuring a welcoming environment.
- Managed patient check-in and check-out processes to streamline office operations.
- Scheduled appointments using electronic medical records (EMR) system efficiently.
- Handled phone inquiries, providing accurate information regarding services and procedures.
Medical Receptionist
Crimson Care
08.2024 - Current
- Performed various administrative tasks by filing, copying and faxing documents.
- Maintained strict confidentiality of patient records in compliance with HIPAA regulations.
- Maintained current and accurate medical records for patients.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Medical Assistant-Lead
Crimson Care
03.2025 - Current
- Administered patient intake procedures, ensuring accurate documentation and efficient scheduling.
- Assisted healthcare providers with examinations and procedures, enhancing patient care quality.
- Maintained medical records with precision, supporting compliance with regulatory standards.
- Managed inventory of medical supplies, optimizing resource availability for clinical operations.
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Front desk operations
Telephone etiquette
Office administration
Microsoft office
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