Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Cicilia Luna

Union,KY

Summary

Dynamic restaurant owner with a proven track record at Luna Bar and Grill, excelling in event planning and marketing strategy. Successfully boosted sales through innovative promotions and enhanced customer experiences. Skilled in vendor negotiation and inventory management, fostering a collaborative team environment while ensuring compliance with food safety standards.

Overview

19
19
years of professional experience

Work History

Restaurant Owner

Luna Bar And Grill
Florence, KY
08.2021 - Current
  • Planned and executed special events hosted at the restaurant such as wine tastings and live music performances .
  • Trained and supervised kitchen staff in proper food preparation techniques.
  • Created promotions and special events to attract customers and boost sales.
  • Updated website content regularly in order to promote upcoming events and specials being offered at the restaurant .
  • Developed and implemented effective marketing strategies to increase restaurant sales.
  • Interviewed potential hires for front-of-house positions such as servers and bartenders .
  • Collaborated with chefs on new recipes, flavors and presentations for dishes served in the restaurant.
  • Performed regular inspections of kitchen facilities to ensure cleanliness, safety requirements are met as well as adherence to health codes, regulations set by state, local government agencies .
  • Maintained relationships with suppliers and distributors in order to secure best deals on orders placed .
  • Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
  • Negotiated contracts with vendors for food, equipment and supplies.
  • Ensured compliance with all applicable laws, regulations and policies governing restaurants in the area.

General Manager

Chili's Bar and Grill
Florence, KY
01.2009 - 08.2021
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.

Human Resources Specialist

Good Shepherd Hospital
Barrington, IL
03.2006 - 04.2009
  • Prepared reports related to HR activities such as turnover rate analysis, absenteeism rate.
  • Maintained confidential personnel files in accordance with applicable laws and regulations.
  • Advised management on legal compliance related to employee relations matters such as FMLA, ADA, EEO.
  • Developed compensation plans including salary surveys, job evaluations, bonus plans.
  • Provided advice and counsel on employee relations issues ranging from attendance problems to harassment claims.
  • Ensured compliance with all federal and state labor laws regarding wages and hours worked.
  • Analyzed workforce data to develop strategies that address recruitment needs.

Education

BBA - Management

Loyola University of Chicago
Chicago, IL
06-2004

Skills

  • Event planning
  • Food safety
  • Inventory management
  • Budgeting
  • Vendor negotiation
  • Marketing strategy

Languages

Russian
Full Professional

References

References available upon request.

Timeline

Restaurant Owner

Luna Bar And Grill
08.2021 - Current

General Manager

Chili's Bar and Grill
01.2009 - 08.2021

Human Resources Specialist

Good Shepherd Hospital
03.2006 - 04.2009

BBA - Management

Loyola University of Chicago

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