Cieanna Rodriguez
West Allis,WI
Summary
Experienced Manager with over 5 years of leadership experience in retail and cashier operations. Strong customer service skills with a proven ability to build positive relationships, support team members, and ensure smooth daily operations. Dedicated to delivering excellent service and driving team performance.
Overview
12
12
years of professional experience
Work History
Manager
Cousins Subs
Hales Corners, WI
01.2019 - Current
- Streamlined order management procedures to enhance customer experience.
- Executed prompt sandwich preparation while upholding quality and consistency standards.
- Managed store cleanliness initiatives to ensure compliance with hygiene standards.
- Oversaw stock inventory management to prevent shortages and guarantee product availability.
- Facilitated team collaboration and support to enhance workplace synergy.
- Established quality control measures that maintained food safety standards and product consistency.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Level 1 medication tech
The Blessing Center
Edina, MO
01.2018 - 01.2019
- Administer medications accurately and timely to patients according to prescribed guidelines.
- Document medication administration and patient responses in electronic health records.
- Monitor patients for adverse reactions, reporting any concerns to nursing staff promptly.
- Collaborate with healthcare team to ensure optimal patient care and medication safety.
- Train new staff on medication protocols and safety procedures to enhance operational efficiency.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
Housekeeper
Cave City Nursing Home
Cave City, AR
01.2017 - 01.2018
- Supervised daily cleaning operations to ensure high standards of hygiene and safety.
- Trained and mentored new staff on cleaning protocols and best practices.
- Implemented efficient cleaning schedules to optimize workflow and resource allocation.
- Collaborated with nursing staff to address specific cleanliness needs in patient areas.
- Developed inventory management system for cleaning supplies, reducing waste and costs.
- Enhanced resident satisfaction through attention to detail in housekeeping services.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Receptionist
Jones Handyman
Cave City, AR
01.2014 - 01.2018
- Managed front desk operations to ensure efficient visitor check-in and appointment scheduling.
- Coordinated communication between clients and service teams to streamline project workflows.
- Oversaw inventory management of office supplies, optimizing costs through systematic tracking.
- Developed and maintained an organized filing system for client records and service documentation.
- Cultivated positive client relationships, fostering repeat business through exceptional customer service experiences.
- Monitored daily office activities to maintain a professional and welcoming environment for clients and employees.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
Education
High school diploma - undefined
Cave City high school
01.2015
Skills
Customer service
Team leadership
Time management
Decision-making
Staff training and development
Task delegation
Documentation and reporting
Relationship building
Strategic planning
Goal setting
Verbal and written communication
Other Activities
No content available for this section
Timeline
Manager
Cousins Subs
01.2019 - Current
Level 1 medication tech
The Blessing Center
01.2018 - 01.2019
Housekeeper
Cave City Nursing Home
01.2017 - 01.2018
Receptionist
Jones Handyman
01.2014 - 01.2018
High school diploma - undefined
Cave City high school