Ciearra Smith
Summary
Organized and reliable candidate skilled in managing priorities with a positive mindset.,Assisted teams in achieving collective goals by embracing additional responsibilities.,Detail-oriented individual capable of managing multiple projects concurrently while maintaining accuracy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
CCMA
Healthlinc
Valparaiso, IN
06.2025 - Current
- Administered patient care, including vital signs and medical history documentation.
- Assisted providers with examinations and procedures, ensuring patient comfort and safety.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Educated patients on treatment plans, medications, and preventive care measures.
- Trained new staff on clinical protocols and best practices for patient engagement.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
CNA/CCMA
Northshore Healthcare
portage, IN
08.2024 - 05.2025
- Deliver compassionate patient care as CNA/CCMA at Northshore Healthcare, ensuring comfort and well-being. Assist with daily activities and monitor vital signs.
- Meticulously maintain patient records and administer medications as prescribed. Collaborate with healthcare team to implement personalized care plans.
- Work closely with nurses and physicians to provide holistic patient care. Participate in team meetings to improve care coordination and patient outcomes.
- Streamline patient intake process, reducing wait times and improving overall satisfaction. Implement efficient documentation methods for accurate reporting.
- Propose and implement new patient engagement strategies, enhancing communication between staff and patients. Adapt quickly to evolving healthcare protocols.
CERTIFIED NURSE ASSISTANT
Avalon spring health care
Valparaiso
06.2022 - 02.2024
- Assisted patients with daily activities, enhancing comfort and care quality.
- Monitored vital signs, ensuring timely intervention and improved patient outcomes.
- Collaborated with healthcare teams, fostering effective communication and patient care.
- Maintained detailed patient records, supporting accurate treatment and care planning.
- Worked seamlessly with nurses and doctors to deliver comprehensive patient care. Participated in team meetings to enhance care strategies.
CNA - CERTIFIED NURSING ASSISTANT
Golden Living Centers
Portage
01.2022 - 07.2022
- Meticulously documented vital signs and administered medications. Maintained accurate records, contributing to seamless communication among healthcare professionals.
- Fostered strong relationships with residents, families, and staff. Actively participated in team meetings, contributing insights to improve overall care strategies.
- Cultivated compassionate relationships with residents and families. Offered valuable insights during care strategy discussions, promoting holistic patient care.
- Partnered with healthcare team to optimize resident care plans. Facilitated smooth shift transitions through comprehensive handover reports.
CERTIFIED PHARMACY TECHNICIAN
CVS
Valparaiso, IN
10.2021 - 07.2022
- Managed medication dispensing, ensuring accuracy and patient safety. Streamlined inventory processes, reducing waste and optimizing stock levels.
- Worked closely with pharmacists and healthcare providers to resolve prescription issues. Improved team communication, leading to faster service times.
- Maintained meticulous records of controlled substances. Implemented new filing system, enhancing efficiency and compliance with regulations.
USPS MAIL CARRIER
United States Postal Service
03.2020 - 05.2021
- Delivered mail efficiently across diverse routes, ensuring timely and accurate distribution. Improved route efficiency, reducing delivery times and enhancing customer satisfaction.
- Meticulously sorted and organized mail, maintaining high accuracy in distribution. Implemented system improvements, minimizing errors and streamlining the sorting process.
- Fostered positive relationships with team members and customers. Assisted colleagues during high-volume periods, contributing to overall operational efficiency.
CERTIFIED NURSING ASSISTANT
Golden Living Centers
Portage, IN
01.2020 - 09.2020
- Provided compassionate care to residents, ensuring comfort and dignity. Collaborated with nurses to implement care plans and monitor health status.
- Meticulously documented patient conditions, vital signs, and daily activities. Maintained accurate records for seamless shift transitions.
- Improved resident satisfaction through personalized care approaches. Consistently met and exceeded quality care standards set by the facility.
PERSONAL CARE ASSISTANT (PCA)
St. Marys Medical Center
03.2019 - 11.2019
- Provided compassionate care to patients, assisting with daily activities and monitoring vital signs. Collaborated with medical staff to ensure optimal patient comfort and well-being.
- Actively participated in multidisciplinary team meetings, sharing insights on patient progress. Coordinated with nurses to ensure seamless care transitions between shifts.
- Introduced personalized care techniques tailored to individual patient needs, enhancing overall satisfaction. Adapted quickly to new medical technologies and care procedures.
SUPERVISOR
Tonie's Auto Sales
Valparaiso, IN
05.2013 - 06.2018
- Led team of 10 sales representatives, implemented strategic sales initiatives, and consistently exceeded monthly targets, driving substantial revenue growth.
- Fostered a cohesive work environment, mentored new hires, and streamlined communication processes, resulting in improved team performance and customer satisfaction.
Education
CERTIFICATE - CERTIFIED NURSING ASSISTANT
Victory Training
CERTIFICATE - PHLEBOTOMY
Medical Career Academy
CERTIFICATE -
Jeremi college
1 2025
VOCATIONAL TRAINING -
Jeremi college
12 2024
HIGH SCHOOL: GED -
Adult Education
7 2012
Skills
- Oversaw communications support for administrative functions, enhancing office efficiency Managed inventory and organizational tasks to streamline operations Led customer service initiatives focused on accurate money handling and data entry Coordinated inbound customer service efforts and maintained thorough documentation for customer care Championed problem-solving strategies using advanced computer skills and critical thinking Monitored healthcare compliance, ensuring high standards in quality assurance Directed time management practices to effectively resolve conflicts Promoted patient advocacy through proactive communication strategies
Certification
- CERTIFIED MEDICAL ASSISTANT Aug 2024 - Dec 2024 Jeremi college
- CERTIFIED PHLEBOTOMY TECHNICIAN (CPT) May 2014 - May 2023 Certification
- BASIC LIFE SUPPORT (BLS) Apr 2022 - Apr 2024 Certification
- CERTIFIED NURSING ASSISTANT (CNA) Feb 2019 - Feb 2023 Certification
- PHARMACY TECHNICIAN CERTIFICATION Certification
ADDITIONAL INFORMATION
- ASSESSMENTS
- Call center customer service, Proficient
- Night auditor (hotel), Highly Proficient
- Home health aide skills, Proficient
- Manufacturing fit, Highly Proficient
- Nursing assistant skills, Highly Proficient
- Electronic health records: Best practices, Proficient
- Work style: Conscientiousness, Proficient
- Receptionist, Proficient
- Customer service fit, Proficient
- ADDITIONAL INFORMATION
- Teleperformance
- Great customer service skills
- Good Problem solver
- I get things done in a timely manner
- I am able to work on a team or individually
- I am motivated learner
- I am able to work night shift or day shift
- I have experience in remote work
Timeline
CCMA
Healthlinc
06.2025 - Current
CNA/CCMA
Northshore Healthcare
08.2024 - 05.2025
CERTIFIED NURSE ASSISTANT
Avalon spring health care
06.2022 - 02.2024
CNA - CERTIFIED NURSING ASSISTANT
Golden Living Centers
01.2022 - 07.2022
CERTIFIED PHARMACY TECHNICIAN
CVS
10.2021 - 07.2022
USPS MAIL CARRIER
United States Postal Service
03.2020 - 05.2021
CERTIFIED NURSING ASSISTANT
Golden Living Centers
01.2020 - 09.2020
PERSONAL CARE ASSISTANT (PCA)
St. Marys Medical Center
03.2019 - 11.2019
SUPERVISOR
Tonie's Auto Sales
05.2013 - 06.2018
CERTIFICATE - CERTIFIED NURSING ASSISTANT
Victory Training
CERTIFICATE - PHLEBOTOMY
Medical Career Academy
CERTIFICATE -
Jeremi college
VOCATIONAL TRAINING -
Jeremi college
HIGH SCHOOL: GED -
Adult Education