Cielo Cerda
Cameron County Sheriff Department
6025 N Doffing Rd Mission
2
Languages
6
years of professional experience
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Law enforcement professional prepared for rigors of maintaining security and order in challenging environments. Possesses valuable experience in conflict resolution and maintaining facility safety. Known for strong team collaboration and adaptability to changing circumstances. Skilled in communication and de-escalation techniques, highly dependable and trustworthy.
Work History
Detention Officer
1 Year 11 Months- Managed intake procedures, including processing and documenting new inmates.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
- Implemented crisis intervention strategies when needed, demonstrating empathy toward inmates during difficult situations without compromising authority or control over the situation.
Deputy Tax Clerk
10 Months- Answers and directs telephone and email inquiries for all Hidalgo County Tax Office locations
- Provides information and updates to customers regarding statutes and tax laws relating to motor vehicle and property tax
- Cross trains on property tax and motor vehicle responsibilities and procedures
Cashier
3 Years 1 Month- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases and locate items
- Assisted customers with product inquiries and provided exceptional service.
Intern
2 Months- Earned experience and exposure to a wide variety of conservation careers, including fish and wildlife, law enforcement, legal, state parks and land management, communications, human resources, infrastructure, and information technology.
Legal Assistant Intern
4 Months- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes
- Completed electronic filings, initiated billing statements, and managed firm administrative matters
- Scheduled appointments, court appearances, and depositions
Intern
4 Months- Assisted detention officers in the day-to-day facility operations
- Assisted in supervising residents during their daily activities such as classroom, recreation, meal, and leisure times
- Assisted detention/probation officers during court transports
Student Assistant
6 Months- Assisted individuals from disadvantaged backgrounds who have the potential to succeed in higher education
- Attended high schools and assisted with Admissions & Financial Aid process for college entrance
Education
Master of Science in Criminal Justice - Criminal Justice
Bachelor of Science in Criminal Justice - Criminal Justice
- Criminal Justice Student Association President
- Student Volunteer Council Board VP of Engagement
- Student Government Association
- American Marketing Association
- American Criminal Justice Association
- Campus Activities Board
Associate of Arts in Criminal Justice - Criminal Justice
- Phi Theta Kappa Honor Society Recording Officer
High School Diploma
- Senior Class President
- National Honor Society Vice-President
- Student Council Member
- DECA Member
- Rubies Dance Team
- Junior Class Vice-President
Skills
Professionalism and strong work ethic
Self-motivated
Leadership experience
Teamwork
Time Management
Report preparation
Crisis management
Languages
English
Spanish
References
References available upon request.
Timeline
Detention Officer
Cameron County Sheriff Department
11.2024 - CurrentRead More
Deputy Tax Clerk
Hidalgo County
10.2023 - 08.2024Read More
Intern
Texas Parks And Wildlife - State Park Division
06.2023 - 08.2023Read More
Legal Assistant Intern
Law Office of Jose W Hernandez, PLLC
07.2022 - 11.2022Read More
Intern
Judge Mario E. Ramirez Juvenile Justice Center
12.2021 - 04.2022Read More
Student Assistant
UTRGV Talent Search
10.2021 - 04.2022Read More
Cashier
HEB
07.2020 - 08.2023Read More
Palmview High School
High School Diploma
Read More
The University of Texas At Rio Grande Valley
Master of Science in Criminal Justice from Criminal Justice
Read More
The University of Texas At Rio Grande Valley
Bachelor of Science in Criminal Justice from Criminal Justice
Read More
South Texas College
Associate of Arts in Criminal Justice from Criminal Justice
Read More