Cielo Mingle
Oak Harbor,WA
Summary
Customer-focused supervisory sales associate with experience in retail operations, team leadership, customer service, and inventory management at Navy Exchange. Skilled in training associates, handling daily store operations, resolving customer concerns, and maintaining strong customer relationships. Recognized for leadership, dependability, and creating a positive shopping experience.
Overview
4
4
years of professional experience
Work History
Supervisory Sales Associate
Navy Exchange
Oak Harbor, WA
11.2023 - Current
- Supervise and support a team of 8–10 employees during daily store operations.
- Train new associates on customer service procedures, product knowledge, and company policies.
- Assist with scheduling, task assignments, opening and closing duties, and inventory management.
- Provide excellent customer service while resolving customer concerns professionally.
- Maintain store cleanliness, organization, and compliance with company safety standards.
Sales Associate
Navy Exchange
Oak Harbor, WA
11.2022 - 11.2023
- Assisted customers with product selection and provided courteous service.
- Processed transactions accurately including cash, credit cards, gift cards, and returns.
- Organized merchandise displays and maintained a clean sales floor.
- Handled customer inquiries and complaints efficiently and professionally.
- Supported inventory and daily store operations.
Education
Bachelor of Science - Commerce in Business Management
Cebu Institute of Technology
Cebu City, Philippines05.2002
Skills
Customer Service
Team Leadership
Sales & Upselling
Inventory Management
Cash Handling
Store Operations
Staff Training
Scheduling & Task Delegation
Problem Solving
Communication Skills
Languages
English – Fluent
Tagalog – Fluent
Accomplishments
- Associate of the Quarter 2025
Timeline
Supervisory Sales Associate
Navy Exchange
11.2023 - Current
Sales Associate
Navy Exchange
11.2022 - 11.2023
Bachelor of Science - Commerce in Business Management
Cebu Institute of Technology