Cienna Mondragon
Rancho Cucamonga,California
Summary
Warm and friendly individual helps guests in any situation. Enjoys working closely with team members to deliver positive guest experience. Strong knowledge of office administration and common human resources operations. Experience as Front Desk Lead in a busy setting. Overall motivated service worker with exceptional social skills, communication abilities and customer service background.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Kings Fish House
Rancho Cucamonga, CA
02.2023 - 06.2024
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Stayed informed about daily specials, new menu items, promotions.
- Operated POS system efficiently and effectively.
Front Desk Lead
Pedal Spin And Strength Studio
Rancho Cucamonga, CA
09.2021 - 08.2023
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Cleaned and organized gym equipment after classes as well as maintained general upkeep of the studio.
HR Assistant
Superior EMP
Rancho Cucamonga, CA
10.2021 - 09.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
Server
The Deli
05.2021 - 07.2021
- Greeted guests and provided menus.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
No Degree - Radiologic Technology
Chaffey College
Rancho Cucamonga, CA08.2026
High School Diploma -
Alta Loma High School
Rancho Cucamonga, CA05.2021
Skills
- Front Desk Management
- Human Resources Department Processes
- Customer Service
- Positive and Professional
Certification
- RBS server training certificate 2023
- Food handlers 2021-2024
Availability
- Monday Morning/ Evening
- Thursday Morning / Evening
- Friday Morning
- Saturday Morning / Evening
- Sunday Morning / Evening
Timeline
Server
Kings Fish House
02.2023 - 06.2024
HR Assistant
Superior EMP
10.2021 - 09.2022
Front Desk Lead
Pedal Spin And Strength Studio
09.2021 - 08.2023
Server
The Deli
05.2021 - 07.2021
No Degree - Radiologic Technology
Chaffey College
High School Diploma -
Alta Loma High School
- RBS server training certificate 2023
- Food handlers 2021-2024
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