Ciera Atwater

• Ensured dignity through providing required help for patient hygiene in various activities such as bathing and grooming.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Ensured a clean and organized living space for patients by performing light housekeeping duties.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.

*Duties

• Handled inbound and outbound call scheduling for utility customers efficiently.

Coordinated with customers through emails regarding account details and billing payments.

Scheduled appointments for customer meter services and processed account-related communications.

*Duties

Handled inbound calls efficiently by scheduling, rescheduling, and canceling patient appointments.

Coordinated with physicians concerning patient charts and managed medication refills effectively.

Managed patient information updates, referral scheduling, and addressed billing queries related to copays.