Ciera Cabanting
Battle Creek,MI
Summary
Currently a Dental Assistant with comprehensive background in patient care, dental procedures, and office management. Seeking a customer service or administrative position where the ability to utilize experience improves client satisfaction. Skilled in assisting with routine and complex dental procedures, while maintaining patient comfort. Demonstrated strengths include knowledge of dental hygiene best practices, and the ability to manage administrative tasks efficiently. Strongly excelling at communication, empathy, and teamwork, ensuring positive patient experiences and smooth clinic operations.
Overview
6
6
years of professional experience
Work History
Dental Assistant
Dr. Michael Tamm Family Dentistry
Battle Creek, MI
04.2024 - Current
- Sterilized dental equipment using automatic washers to prevent cross contamination.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Checked with participants throughout procedures to help alleviate anxiety.
- Kept accurate records of dental treatments provided for each patient's visit.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
Bank Teller
Huntington National Bank
Battle Creek, MI
10.2020 - 03.2024
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
- Welcomed customers and offered pleasant service during entire transaction.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Receptionist, Insurance Coordinator
Right Choice Dental Implant Center
Battle Creek, MI
07.2019 - 10.2020
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Updated and recorded customer or client information to maintain accounts.
- Answered and directed incoming calls using multi-line telephone system.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Verified patient's insurance and checked patient eligibility.
- Utilized insurance billing software to submit claims and track their status efficiently.
Education
High School Diploma -
Buckley Community Schools
Buckley, MI06-2013
Some College (No Degree) -
Kellogg Community College
Battle Creek, MISome College (No Degree) -
Grand Valley State University
Allendale, MISkills
- Customer Service
- Patient record management
- Treatment Coordination
- Insurance Verification
- Time Management
- Dental Radiography
- Infection Control
Timeline
Dental Assistant
Dr. Michael Tamm Family Dentistry
04.2024 - Current
Bank Teller
Huntington National Bank
10.2020 - 03.2024
Receptionist, Insurance Coordinator
Right Choice Dental Implant Center
07.2019 - 10.2020
High School Diploma -
Buckley Community Schools
Some College (No Degree) -
Kellogg Community College
Some College (No Degree) -
Grand Valley State University
Similar Profiles
Kimberly ShearerKimberly Shearer
Registered Dental Assistant at Cosmetic And Family Dentistry Dr. Masuoka Dr. ZechRegistered Dental Assistant at Cosmetic And Family Dentistry Dr. Masuoka Dr. Zech
Stacey StewartStacey Stewart
Dental Front Office Receptionist/ Dental Asst at Family Dentistry Michael J Daciek, DDSDental Front Office Receptionist/ Dental Asst at Family Dentistry Michael J Daciek, DDS
Elizabeth SotoElizabeth Soto
Office Manager at Dr. Michael Guice Family PracticeOffice Manager at Dr. Michael Guice Family Practice