C'iera Ferreira
Riverbank,USA
Summary
Dedicated and driven team member passionate about assisting others. Demonstrated strong capabilities in customer service, collaboration, and time management. Aiming to acquire additional experience and enhance professional skills in a vibrant work setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
04.2026 - Current
- Provided friendly customer service in a fast-paced environment
- Took customer orders accurately and handled cash/card transactions
- Prepared food and beverages while following safety and sanitation standards
- Maintained cleanliness of dining areas, kitchen stations, and equipment
- Worked as part of a team to ensure quick service and customer satisfaction
- Assisted with stocking supplies and organizing inventory
- Followed company procedures for food preparation and workplace safety
- Currently Working here!
Sales Associate
Pacific Sunwear Stores LLC
10.2025 - 05.2026
- Delivered great customer service by assisting customers with product selections and styling recommendations.
- Helped drive sales by promoting current store promotions, loyalty programs, and add-on items.
- Processed both cash and electronic transactions smoothly through the POS System.
- Maintained store appearance through restocking, folding, merchandising, and organizing displays.
- Collaborated well with team members to ensure smooth store operations and positive customer experiences.
- Handled customer concerns professionally to ensure satisfaction and repeat business.
Front End Assistant
Costco Wholesale
05.2025 - 07.2025
- Assisted cashiers and customers during checkout
- Provided customer service in a fast-paced environment
- Cart retrieval, merchandise handling, and front-end support
- Maintained cleanliness and safety standards
Customer Service/Sales Associate
David's Bridal
12.2024 - 05.2025
- Provided great customer service by greeting and assisting customers in a friendly and professional manner.
- Provided a positive environment for customers and staff members
- Demonstrated product knowledge to effectively answer customer inquiries and provide recommendations.
- Collaborated with team members to achieve daily tasks and meet company goals.
- Handled cash and electronic payments
Education
Associate's degree - Emergency Medical Services
Modesto Junior College
Modesto, CA07.2026
High School Diploma - undefined
James C. Enochs High School
Modesto, CA05.2024
Skills
- Adaptability
- Basic math
- Customer returns handling
- POS
- Organizational skills
- Customer service
- Cash register
- Restaurant experience
- Payment verification
- Retail sales
- Outdoor work
- Math
- Merchandising display arrangement
- Financial transaction processing
- Attention to detail
- Conflict management
- Customer inquiry handling
- Food preparation
- Payment card processing
- Clothing store experience
- Payment processing in food service
- Sanitation
- Inventory management
- Teamwork
- Providing information to customers
- Merchandising
- Phone etiquette
- Microsoft Word
- Time management
- Quick service & fast food restaurant
- Maintenance
- Achieving sales targets
- Customer complaint resolution
- Customer communication
- Store opening procedures
- Refund processing
- Communication skills
- Leadership
- Retail price checking
- Computer skills
- Heavy lifting
- Safety equipment
- Working with students
- Special order processing
- Processing cash transactions
Certification
- Food Handler Certification April 2026 to April 2029
- Driver's License April 2024 to April 2029
Languages
English
Additional Information
Authorized to work in the US for any employer
Timeline
Crew Member
McDonald's
04.2026 - Current
Sales Associate
Pacific Sunwear Stores LLC
10.2025 - 05.2026
Front End Assistant
Costco Wholesale
05.2025 - 07.2025
Customer Service/Sales Associate
David's Bridal
12.2024 - 05.2025
Associate's degree - Emergency Medical Services
Modesto Junior College
High School Diploma - undefined
James C. Enochs High School