Ciera Ganz
Esthetician
Lake Jackson,TX
Summary
Determined Esthetics Student with professional and well-mannered demeanor. Excellent interpersonal and organizational abilities. Training in Facials and Waxing with focus on Skin Care. Worked as a friendly Barista with great people skills and sales experience. Dedicated to creating personalized and exceptional customer experiences.
Overview
1
1
year of professional experience
Work History
Esthetics Student/Internship Student
Aveda Institute Houston
Shenandoah , Texas
01.2022 - Current
- Experience working with guests.
Proficient in facial services for a variety of skin care concerns. - Educated guests on proper home care and product ingredients.
- Performed numerous services including facial and body waxing, body treatments, lash and brow tinting, and treatment enhancements such as chemical peels and facial massage.
- Educated on advanced modalities such as High Frequency and Chemical Peels.
- Well versed in technical and industry terminology.
Upheld high standards of service and sanitation quality.
- Comfortable consulting with guest to determine possible contraindications and additional areas of focus.
- Experienced in working one-on-one with clients to develop service programs.
Barista
Brew N Bake
Lake Jackson, TX
06.2021 - 04.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Engendered customer loyalty by remembering personal preferences and allergy information.
Education
Esthiology
07.2022
Yoga Instructor
05.2022
Highschool Diploma -
05.2021
Skills
- Training and problem solving
- Leadership
- Equipment Checks and Assessments
- Product Advertising
- Relationship Building
- Customer Service
- Equipment and Store Cleaning
- Creativity and Originality
- Retail Experience
Accomplishments
- Promoted to Shift Leader at Brew N Bake Coffeehouse after 5 months.
- Achieved Student of The Month at Aveda Institute
- Achieved Barbicide Training Certification
- A leader in Children's Ministry at Brazos Pointe Fellowship
Timeline
Esthetics Student/Internship Student - Aveda Institute Houston
01.2022 - Current
Barista - Brew N Bake
06.2021 - 04.2022
Aveda Institute - , Esthiology
My Vinyassa Practice - , Yoga Instructor
Homeschooled - Highschool Diploma,
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