Summary
Overview
Work History
Education
Skills
Timeline
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Ciera Gerbracht

Erie,PA

Summary

Proven to excel in fast-paced environments, I leveraged my strong work ethic and excellent customer service skills at Sonic to enhance guest experiences and uphold food safety standards. A quick learner, I effectively managed financial transactions and fostered positive team dynamics, contributing to increased customer satisfaction and repeat business at Spirit Halloween Store.

Overview

3
3
years of professional experience

Work History

Carhop Server

Sonic
05.2024 - Current
  • Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
  • Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
  • Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
  • Handled cash transactions accurately, providing correct change and processing credit card payments securely.

Sales Associate

Spirit Halloween Store
10.2023 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Barista

Tim Hortans
06.2022 - 10.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

Hospitality

Mcdowell High School
Erie, PA

Skills

  • Excellent customer service
  • Strong Work Ethic
  • Energy and enthusiasm
  • Quick Learner

Timeline

Carhop Server

Sonic
05.2024 - Current

Sales Associate

Spirit Halloween Store
10.2023 - 12.2024

Barista

Tim Hortans
06.2022 - 10.2023

Hospitality

Mcdowell High School

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Ciera Gerbracht