Ciera Montgomery
Breaux Bridge,LA
Summary
Professional business development professional prepared for high-impact roles. Skilled in identifying growth opportunities, building client relationships, and driving revenue. Strong focus on team collaboration and achieving goals, adapting to changing business needs. Proficient in sales strategies, market research, and customer relationship management, with results-driven approach.
Overview
12
12
years of professional experience
Work History
Business Development Representative
EDynamic Learning
04.2024 - Current
- Increased client base by identifying potential customers and initiating strategic outreach.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Trained and mentored junior sales representatives, fostering a supportive team environment and facilitating professional growth.
Business Development Team Lead
SchoolMint
04.2021 - 04.2024
- Prioritize and execute outreach - emails, phone calls, and meetings - with school and district leaders and decision makers
- Became a credible resource to and develop trusted relationships with K-12 school administrators and decision-makers
- Create and refine prospecting and selling strategies and test key hypotheses in collaboration with the School Mint team
- Maintained strong relationships with marketing and sales teams through clear communication and follow- up
- Participated in projects teams as needed to support Sales and Marketing initiatives
- Represented School Mint at conferences, events, and other community engagement opportunities
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Streamlined internal processes for increased efficiency in lead generation and follow-up activities.
- Drove revenue growth by identifying gaps in the market and formulating targeted business expansion plans accordingly.
Designer/Sales
Louisiana Gallery Furniture
09.2019 - 03.2020
- Shared knowledge of Furniture and products to customers
- Helped customers design and personalize their furniture and homes
- Recognized as top sales generator
- Sales
Manager
Olinde's Furniture
03.2017 - 08.2019
- Recognized as top sales generator
- Shared knowledge of Furniture and products to customers
- Maintained friendly and professional customer interactions.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Manager
Bevo's
05.2016 - 03.2017
- Managed and supervised entire sales floor, customer service and bill collection
- Did interviews and hiring
- Analyzed past sales figures to set targets and enable sales-forecasting techniques
- Introduced several training and motivational programs to boost morale of employees and motivate greater effort
- Organized monthly meetings for appreciate and give feedback to sales personnel about their work.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Assistant Manager
Paul Michael Company
09.2014 - 05.2016
- Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts
- Fulfilled customer shipping needs using UPS and USPS methods
- Completed weekly schedules according to payroll policies
- Wrote order supply requests to replenish merchandise
- Worked closely with the district manager to formulate and build the store brand
- Contributed to merchandising ideas at team sale meetings.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associate
Purchasing Partners
11.2012 - 09.2014
- Recommended and helped customers select merchandise based on their needs
- Confirmed that appropriate changes were made to resolve customers' problems
- Informed customers about sales and promotions in a friendly and engaging manner
- Trained new employees on company customer service policies and service level standards
- Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients
- Developed spreadsheets to track bi-monthly billings, client proposals, contracts, subcontracts and subcontractor licenses.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor of Arts - Interior Design
Penn Foster College
Scranton, PA05.2012
Some College (No Degree) - Marketing
Mcneese University
Lake Charles, LASkills
- Salesforce Software
- Strong Lead Development Skills
- CRM Software
- Pipeline Growth
- Account Management
- Market Research and Analysis
- Relationship building
- Salesforce
Accomplishments
- Supervised team of 12 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- Salesforce Certified Administrator
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Development Representative
EDynamic Learning
04.2024 - Current
Business Development Team Lead
SchoolMint
04.2021 - 04.2024
Designer/Sales
Louisiana Gallery Furniture
09.2019 - 03.2020
Manager
Olinde's Furniture
03.2017 - 08.2019
Manager
Bevo's
05.2016 - 03.2017
Assistant Manager
Paul Michael Company
09.2014 - 05.2016
Sales Associate
Purchasing Partners
11.2012 - 09.2014
Bachelor of Arts - Interior Design
Penn Foster College
Some College (No Degree) - Marketing
Mcneese University
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