CIERA ROZIER
POMPANO BEACH,FL
Summary
Legal assistant with extensive experience at Baisden & Perez Law, LLC specializing in case filing and trial preparation. Proficient in document management and drafting, with a focus on organizing complex files and providing outstanding customer service. Strong attention to detail and proactive approach enhance compliance and efficiency in documentation processes. Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
12
12
years of professional experience
Work History
LEGAL ASSISTANT
BAISDEN & PEREZ LAW, LLC
POMPANO BEACH, FL
04.2021 - Current
- Prepared lawyers for trial by organizing and providing necessary documents.
- Filed Longshore, PI, workers' compensation, and DBA documents efficiently.
- Created and maintained an organized file system for case management.
- Obtained plaintiff and defense information by contacting insurance companies.
- Answered phone calls while delivering professional customer service.
- Scanned, faxed, emailed, and mailed pleadings and correspondence documents accurately.
- Merged legal documents using Word, WordPerfect, Adobe Pro, and Microsoft Office tools.
- Submitted documents to the Department of Labor and Administrative Law Judges Portal.
DOCUMENT SPECIALIST
TEVA PHARMACEUTICALS
Sunrise, Florida
08.2019 - 11.2020
- Transported documents, organized revisions, and tracked changes.
- Completed transmittal logs and stored in files for specific durations.
- Built and updated diverse documents, charts, tables, and mail merges.
- Prepared digital files, physical documents, and work requests.
- Proofread filenames, titles, and submittal details to avoid rejections from FDA audits.
- Checked for accuracy and completeness of documents.
- Created spreadsheets using Microsoft Office and Excel.
- Scan and email the requested documents to Request UNE.
- Created log books for pharmacy, manufacture, production, and R&D.
- Collaborated with cross-functional teams to ensure accurate documentation practices.
- Developed and maintained electronic document management systems for efficient retrieval.
- Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.
Unarmed Security Officer
FPI Security Services
Pembroke Pines, Florida
04.2018 - 02.2019
- Monitored premises to ensure safety and security of property and personnel.
- Assisted in training new officers on protocols and emergency response procedures.
- Responded quickly to emergency situations and provided assistance as needed.
- Verified identification cards of individuals entering restricted areas.
- Conducted regular patrols to detect and prevent unauthorized access or suspicious activity.
- Responded promptly to alarms, incidents, and emergencies, coordinating with local authorities.
- Identified security issues, drafted incident reports and contacted law enforcement when needed.
- Investigated reported incidents to protect company assets.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
CUSTOMER SERVICE
PUBUX SUPERMARKET
Fort Lauderdale, Florida
07.2013 - 02.2018
- Delivered exceptional customer service via phone, email, and written correspondence.
- Executed cash transactions accurately and in a timely manner.
- Greeted customers and processed orders efficiently.
- Monitored customer interactions to identify improvement opportunities.
- Answered product inquiries regarding pricing and availability per shift.
- Offered product samples to enhance customer discovery of new items.
- Developed strategies to elevate customer service experience.
- Utilized top-notch communication skills to create a world-class customer experience.
Education
ASSOCIATES DEGREE - CERTIFICATION IN OFFICE MANAGEMENT
BROWARD COLLEGE
05.2010
HIGH SCHOOL DIPLOMA -
CORAL SPRINGS HIGH SCHOOL
06.2008
Skills
- Document management and drafting
- Legal research and compliance
- Case filing and trial preparation
- File organization and control
- Scheduling and planning
- Administrative support
- Emergency response
- Surveillance techniques
- Security guard license
- Electronic surveillance
- Theft prevention training
- Legal compliance
- Shift work experience
Timeline
LEGAL ASSISTANT
BAISDEN & PEREZ LAW, LLC
04.2021 - Current
DOCUMENT SPECIALIST
TEVA PHARMACEUTICALS
08.2019 - 11.2020
Unarmed Security Officer
FPI Security Services
04.2018 - 02.2019
CUSTOMER SERVICE
PUBUX SUPERMARKET
07.2013 - 02.2018
ASSOCIATES DEGREE - CERTIFICATION IN OFFICE MANAGEMENT
BROWARD COLLEGE
HIGH SCHOOL DIPLOMA -
CORAL SPRINGS HIGH SCHOOL