Summary
Overview
Work History
Education
Skills
Chess, Nanny, Cook, Volleyball
Timeline
Generic

Cierra Adams

Canton,GA

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Dedicated to complete knowledge of company products and services for optimized customer service. Skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

Stoddard's Range And Guns
03.2020 - Current
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.

Firearms Instructor

Stoddard's Range And Guns
03.2020 - Current
  • Remained current on industry trends and legislation, incorporating relevant updates into course materials as needed.
  • Conducted regular maintenance checks on range equipment to ensure optimal functionality and safety during training sessions.
  • Met needs of different students by adapting teaching materials and methods.
  • Adapted instructional methods to accommodate diverse learning styles and skill levels of trainees.
  • Ensured regulatory compliance by conducting thorough audits of facility equipment, safety protocols, and instructor certifications.

Membership Coordinator

Stoddard's Range And Guns
03.2020 - Current
  • Promptly responded to inquiries and requests from prospective customers.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Investigated and resolved accounting, service and delivery concerns.
  • Maintained membership database, ensuring that all information was current and accurate.
  • Conducted periodic surveys to gather member feedback and strategize improvements based on insights gained.
  • Trained new staff members on membership processes, systems, and best practices, ensuring seamless transition and consistent service quality for members.

Cashier

Walmart
10.2018 - 02.2020
  • Performed cash, card and check transactions to complete customer purchases.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Welcomed customers and helped determine their needs.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

BBA - Business Management

Georgia Gwinnett College
Lawrenceville, GA
12.2023

High School Diploma -

Archer High School
Lawrenceville, GA
05.2018

Skills

  • Issue Resolution
  • POS Systems
  • Scheduling
  • Customer Service
  • Attention to Detail
  • Work Planning and Prioritization
  • Public Speaking
  • Marksmanship Fundamentals
  • Staff education and training
  • Written communication

Chess, Nanny, Cook, Volleyball

  • Proficient in chess, with a understanding of strategy and tactics.
  • Experienced in providing childcare services, including feeding, bathing, and engaging children in educational activities.
  • Skilled in preparing a variety of dishes.
  • Competent in volleyball, with strong teamwork and communication skills.



  • Strong strategic thinking and problem-solving abilities, honed through experience in chess and volleyball.
  • Proven leadership skills, developed through managing childcare and cooking responsibilities.
  • Excellent communication and interpersonal skills, demonstrated through effective team collaboration in volleyball and childcare settings.

Timeline

Assistant Store Manager

Stoddard's Range And Guns
03.2020 - Current

Firearms Instructor

Stoddard's Range And Guns
03.2020 - Current

Membership Coordinator

Stoddard's Range And Guns
03.2020 - Current

Cashier

Walmart
10.2018 - 02.2020

BBA - Business Management

Georgia Gwinnett College

High School Diploma -

Archer High School

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Cierra Adams