Roman Suppon
Minneapolis,MN
Summary
Detail-oriented and adaptable professional with a diverse background in retail and labor. Known for strong problem-solving abilities and effective communication, ready to leverage expertise to enhance customer engagement and operational success.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Extra Space Storage
Coon Rapids, Minnesota
12.2024 - Current
- Consistently exceeded monthly sales targets by utilizing effective sales strategies.
- Provided excellent customer service to enhance client satisfaction.
- Resolved customer complaints by empathetically listening, documenting details, and providing effective solutions to enhance satisfaction.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Managed daily cash handling procedures, ensuring accurate reconciliation of discrepancies to maintain financial integrity.
- Processed customer transactions using point-of-sale systems accurately.
- Facilitated daily operations to ensure smooth workflow and enhance team efficiency. and maintained store appearance.
- Coordinated facility maintenance and ensured safety compliance regularly.
General Laborer
Steri-Clean
Rogers, Minnesota
02.2024 - 11.2024
- Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
- Completed variety of physical labor tasks.
- Loaded and unloaded materials onto trucks for delivery to job sites.
- Operated hand tools and power tools to complete construction projects.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Followed safety protocols while handling hazardous materials during cleaning tasks.
- Ensured that all safety regulations were followed while working onsite.
- Collaborated with team members to execute thorough disinfecting procedures.
- Assisted in sorting and organizing cleaning supplies for efficiency.
- Trained new staff on proper cleaning techniques and equipment usage.
- Communicated effectively with clients to address specific cleaning needs and requests.
- Resolved customer service issues by providing effective solutions.
- Provided exceptional customer service throughout each interaction.
Bar Cook
Back To Captains
Saint Francis, Minnesota
02.2023 - 01.2024
- Prepared and cooked menu items in a fast-paced bar environment.
- Monitored the quality and quantity of food that was prepared.
- Inspected all food served for proper temperature, appearance and taste before serving it to customers.
- Monitored food safety standards and proper storage techniques.
- Managed ingredient inventory and restocked supplies as needed.
- Assisted in maintaining cleanliness and organization of kitchen areas.
- Collaborated with team members to ensure smooth kitchen operations.
- Communicated effectively with front-of-house staff for timely service delivery.
- Adapted to changing menu items and special requests from customers.
- Kept updated on menu items, specials and promotions.
Merchandise Manager
Dollar Tree
North Branch, Minnesota
03.2023 - 12.2023
- Analyzed sales trends to optimize product assortment and placement.
- Managed inventory levels to ensure product availability for customers.
- Monitored inventory levels by tracking stock movement, conducting regular physical counts, and adjusting forecasts accordingly.
- Collaborated with suppliers to maintain timely stock replenishment and quality standards.
- Coordinated merchandise displays to enhance visual appeal and customer engagement.
- Created seasonal and promotional displays to maximize sales and profits.
- Trained staff on effective merchandising techniques and customer service skills.
- Oversaw daily operations to ensure compliance with company policies and procedures.
- Executed multiple projects simultaneously, coordinating, and prioritizing tasks.
Education
High School Diploma -
Connections Academy
Minneapolis, MN06-2022
Skills
- Cash handling
- Customer service
- Inventory management
- Sales strategy
- Team collaboration
- Issue resolution
- Time management
- Problem solving
- Communication skills
- Conflict resolution
- Adaptability
- Work Planning and Prioritization
- Store operations
- Incident reports
- Customer experience
- Customer service and engagement
- Transaction processing
- Display setup
- Strategic planning
- Upselling and cross selling
- Records management
- Billing
- Customer relations
- Verbal and written communication
- Sales techniques
- Sales strategies
Timeline
Assistant Store Manager
Extra Space Storage
12.2024 - Current
General Laborer
Steri-Clean
02.2024 - 11.2024
Merchandise Manager
Dollar Tree
03.2023 - 12.2023
Bar Cook
Back To Captains
02.2023 - 01.2024
High School Diploma -
Connections Academy