Summary
Overview
Work History
Education
Skills
Certification
Education
Timeline
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Cierra Chavez

Albany

Summary

Highly organized and dependable candidate with a proven track record in multitasking and performing well under pressure. Possesses quick-thinking abilities that facilitate effective problem-solving and the development of innovative solutions. Takes a proactive and resourceful approach, enabling quick adaptation to changing situations and maintaining flexibility. Recognized for efficiency and a positive attitude, consistently taking on additional responsibilities to ensure team success and achieve collective goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
09.2023 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Maintained regular and consistent attendance and punctuality.
  • Helped management keep adequate supply on hand by notifying of shortages.

Ramp Agent

United Airlines
08.2023 - 10.2023
    • Guided aircraft into and out of parking positions using hand signals.
    • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
    • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
    • Loaded and unloaded luggage and freight and assisted crew and travelers with bags.

Cast Member-Star Wars: Docking Bay 7 Food and Cargo

Walt Disney World
05.2023 - 07.2023
  • Providing exceptional guest services
  • Process Guest orders accurately through a point-of-sale system (register), count money, make change, and process credit card transactions
  • Food preparation and assembly of food products.

Dog Groomer

Pet Smart
10.2022 - 12.2022
  • Managed client retention by providing outstanding customer service to both clients and pets
  • Welcomed pet owners and went over available services, outlined costs, and determined special needs of animals under care to make sure every customer is satisfied with services provided.

Barista

Presotea
07.2020 - 09.2021
  • Developed a pleasant interaction with customers during hectic periods of time to promote a fun and positive environment and ensured customer satisfaction within store
  • Created a wide variety of hot and cold drinks in average shifts with positive customer satisfaction scores
  • Controlled cash and credit card transactions for sales while showing great customer service.

Greeter

Apex Car Wash
04.2020 - 07.2021
  • Displayed friendly and outgoing behavior to create a warm and fun atmosphere for guests
  • Answered any and all customer questions and pointed individuals in right directions
  • Greeted customers with a smile and contributed friendly and knowledgeable service.

Education

Bachelor of Science - Neuroscience

The University of Texas At San Antonio
05.2026

High School Diploma -

Permian High School
05.2022

Skills

  • Maintenance of display equipment
  • Routine equipment maintenance
  • Coordination of order fulfillment
  • Effective client communication
  • Adaptability in dynamic environments
  • Skilled in customer engagement
  • Point of sale management
  • Effective verbal communication
  • Effective teamwork and independent work
  • Quick learner

Certification

  • Certified in CPR
  • Phlebotomy Certification (CPT)

Education

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Timeline

Barista

Starbucks
09.2023 - Current

Ramp Agent

United Airlines
08.2023 - 10.2023

Cast Member-Star Wars: Docking Bay 7 Food and Cargo

Walt Disney World
05.2023 - 07.2023

Dog Groomer

Pet Smart
10.2022 - 12.2022

Barista

Presotea
07.2020 - 09.2021

Greeter

Apex Car Wash
04.2020 - 07.2021

High School Diploma -

Permian High School

Bachelor of Science - Neuroscience

The University of Texas At San Antonio