Cierra Chinn
Riverdale ,GA
Summary
Offering strong communication and problem-solving skills, with desire to learn and grow in customer service management. Brings understanding of customer service principles and ability to apply technical solutions effectively. Ready to use and develop interpersonal and analytical skills in customer service role.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Amazon
Douglasville, GA
11.2024 - 03.2025
- Operated delivery vehicle efficiently, ensuring timely arrival of packages to designated locations.
- Adhered to safety protocols while navigating diverse routes and weather conditions.
- Maintained accurate records of deliveries, including package condition and recipient signatures.
- Communicated effectively with dispatch regarding route changes and delivery issues.
Customer Service
Saddle Creek Logistics
Atlanta Ga
10.2023 - 04.2024
- Trained new cafe workers in sales, customer service, and safety.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Developed customer service abilities through assisting visitors and handling inquiries.
- Dispatch drivers when their trailers are ready for pickup
Cashier
Family Dollar
Riverdale Ga
04.2022 - 07.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Assisted customers with product inquiries and handled returns effectively.
- Ensured store cleanliness and organized merchandise displays to enhance shopping experience.
Education
High School Diploma -
Douglas County High School
Douglasville, GA05-2013
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
Timeline
Delivery Driver
Amazon
11.2024 - 03.2025
Customer Service
Saddle Creek Logistics
10.2023 - 04.2024
Cashier
Family Dollar
04.2022 - 07.2022
High School Diploma -
Douglas County High School