Cierra Eley
Franklin,VA
Summary
Financial Aid Assistant seeking to help Camp Community College provide exceptional support , help high school students define their future aspirations and goals. Experienced in coaching, managing teams and students . I’ve handled two teams simultaneously . Well versed in the psychology field and practices .
Overview
3
3
years of professional experience
Work History
Financial Aid Office Assistant
Paul D Camp Community College
08.2023 - Current
- Assisted students and families in filling out financial aid applications
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Contacted families and students about late payments and account statements
- Helped students sign up and design for payment plans
- Guided students through financial aid processes, by completing necessary forms and updating account records
- Worked well in team setting, providing support and guidance
- Proven ability to learn quickly and adapt to new situations
- Skilled at working independently and collaboratively in team environment
- Volunteered to help with special projects of varying degrees of complexity.
- Assisted coworkers and staff members with special tasks on daily basis.
CorrectionalOfficer
Greensville Correctional Center
Jarratt , VA
11.2022 - 04.2023
- Demonstrated respect, friendliness and willingness to help wherever needed
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Developed and maintained courteous and effective working relationships
- Identified issues, analyzed information and provided solutions to problems
Teacher’s Assistant
Franklin City Public Schools
Franklin , VA
08.2022 - 11.2022
- Reviewed and edited documents for accuracy, grammar and clarity
- Organized resources, records and personnel to accomplish aggressive targets
Child Sitter
Oak & Lily Academy
, Suffolk
02.2022 - 05.2022
- Prepared healthy, age-appropriate snacks and meals
- Employed positive reinforcement methods to encourage good behavior
- Demonstrated empathy and kindness to display positive character traits
- Planned fun outings and educational activities to keep children entertained
- Organized and cleaned classroom after activities by picking up toys and straightening up play room
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming
- Recorded status and duties completed in logbooks for management
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship
- Managed 5-10 infants daily
Head Varsity Volleyball Coach
Franklin City Public Schools, Franklin High School
02.2021 - 06.2021
- Scheduled and organized all practice sessions for volleyball athletes with help of assistant coaches.
- Maintained open-door policy with volleyball players, enabling free discuss of concerns or issues without fear of reprisal.
- Instructed players, both individually and in groups, on rules and regulations for volleyball.
- Monitored academic status of volleyball student-athletes for eligibility requirements.
- Created positive and encouraging environment to motivate athletes to give best efforts.
- Developed and implemented useful and progressive training plans to improve skills of athletes of all ages and abilities.
- Reviewed and updated game strategies and techniques to optimize training sessions.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Monitored and evaluated performance of athletes to identify weaknesses and provide feedback for further improvement.
- Stretched, warmed up, and completed conditioning exercises properly to reduce injuries.
- Worked individually with players when struggling to enhancer confidence and strengthen court skills.
Cashier Team Lead
Slip In Gas Station
01.2021 - 03.2021
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Received and processed customer payments.
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at start and end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Controlled merchandise zoning and monitored compliance with merchandising guidelines.
- Maintained stock to meet expected customer demand.
Education
B.A PSYCHOLOGY - undefined
Norfolk State University
Current
A.A - undefined
Paul D Camp Community College
MAY 2017
Skills
- Skills Continued
- 8 years customer service
- Marketing
- Written communication
- 40 hour Registered Behavior Technician training
Timeline
Financial Aid Office Assistant
Paul D Camp Community College
08.2023 - Current
CorrectionalOfficer
Greensville Correctional Center
11.2022 - 04.2023
Teacher’s Assistant
Franklin City Public Schools
08.2022 - 11.2022
Child Sitter
Oak & Lily Academy
02.2022 - 05.2022
Head Varsity Volleyball Coach
Franklin City Public Schools, Franklin High School
02.2021 - 06.2021
Cashier Team Lead
Slip In Gas Station
01.2021 - 03.2021
B.A PSYCHOLOGY - undefined
Norfolk State University
A.A - undefined
Paul D Camp Community College
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