Cierra Gomez
Huntington Beach,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Career Service Specialist
UEI College
Garden Grove, CA
05.2022 - Current
- Responsible for administering UEI's job placement program by ensuring a successful job transition experience for graduating students, 70% rate of placements required in order to close yearly cohort.
- Maintained ETH (Extern to Hire) percentage rates for KPI's
- Establishes and builds relationships with employers to hire UEI students and graduates
- Preparing students for job placement through career development workshops, resume development and job interview preparation
- Cold calling businesses for student externships and job placements
- Acquire legal documents for new offices accepting students as externs.
- Performed student background reviews for job performance
- Maintained case files and documented actions.
- Connected with businesses and recruiters to build relationships and increase opportunities for students.
- Worked with team to continuously improve career and placement opportunities for students.
- Provided one-on-one career counseling sessions to help individuals identify their interests, skills, and values (prior to externship).
Associate Career Services Specialist
UEI College
Garden Grove, CA
05.2022 - 11.2022
- Assists the Director of Career Services and the Career Services Specialists with managing documents in areas such as, extern timesheets, externship attendance and essential employer paperwork to maintain compliance for the Career Services Department
- Assists in events such as Senior Day/Externship Orientation, site assignments and site development to support the population of externs, as well as all administrative duties that pertain to students during the Externship or Graduate Checkout process
- Acts as a liaison between Career Services and Education Department for LDA (Last Day of Attendance reports/SOS meetings) and Initial Site Visit calendar
- Co-ordinates with Department heads on schedule per program
- Assists the Director of Career Services obtain externship data for reporting purposes
- Conducts all activities in accordance with the highest ethical standards
- Adheres to all state and federal accreditation and institute rules and regulations regarding externship compliance.
Bartender
Surf Dog's Sports Grill
Huntington Beach, CA
07.2015 - 07.2022
- Bartender on duty fulfills managerial role
- Efficient in taking customer orders and making mixed cocktails
- Works as team player in assisting coworkers to help create an efficient work flow
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Adhered to state regulations regarding serving alcohol responsibly.
- Completed regular bar inventories and daily requisition sheets.
- Upsold customers from shelf to premium brands to help boost sales.
- Trained new bartenders on drink preparation and upselling techniques.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Developed good working relationships with fellow employees through effective communication.
Sales Associate/Stylist (Sales Expert)
South Coast Plaza
Costa Mesa, CA
03.2011 - 12.2015
- Engages through greeting and conversation to discover customer's needs
- Assist in achieving daily sales and service goals.
- Ticketed, arranged and displayed merchandise to promote sales.
- Computed purchases and received and processed cash or credit payment.
- Recommended, selected and located merchandise based on customer desires.
- Used product knowledge to suggest items to match client needs.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Organized store by returning merchandise to proper areas and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Analyzed customer buying trends and communicated findings to management for planning purposes.
Bank Teller
JPMorgan Chase & Co
Newcastle, WA
09.2012 - 09.2013
- Handled financial transactions (with required efficiency and accuracy)
- Followed detailed procedures and used problem solving skills if needed for complex transactions
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Responsible for handling cash that is distributed, and counting out cashbox at the end of every shift.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Welcomed customers and offered pleasant service during entire transaction.
Education
TEFL (160HR) in ESL Education -
CSULB American Language Institute, California State University Long Beach
07.2019
B.A. in Linguistics -
California State University Long Beach
05.2019
Associate in Arts (AA) -
Orange Coast College
05.2016
Associate's degree in Liberal Arts & Sciences -
Bellevue College
06.2013
Skills
- Writing Skills
- Microsoft Excel
- Microsoft Office (10 years)
- Problem-Solving Skills
- Numbers driven
- Program Coordination
- Critical Thinking
- Communication Skills
- Google Docs
- Typing
- Customer service skills
- Mentoring
- Individual / group counseling
- Organizational skills
- Goal Oriented
- Computer skills
- Time management
- Sales
References
References available upon request.
Timeline
Career Service Specialist
UEI College
05.2022 - Current
Associate Career Services Specialist
UEI College
05.2022 - 11.2022
Bartender
Surf Dog's Sports Grill
07.2015 - 07.2022
Bank Teller
JPMorgan Chase & Co
09.2012 - 09.2013
Sales Associate/Stylist (Sales Expert)
South Coast Plaza
03.2011 - 12.2015
TEFL (160HR) in ESL Education -
CSULB American Language Institute, California State University Long Beach
B.A. in Linguistics -
California State University Long Beach
Associate in Arts (AA) -
Orange Coast College
Associate's degree in Liberal Arts & Sciences -
Bellevue College
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