Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level correctional officer position. Ready to help team achieve company goals. Hardworking correctional officer skilled in managing correctional functions and monitoring inmate behavior. Employs sound judgment and verbal de-escalation tactics to maintain order and prohibit dangerous situations. Skillfully detects contraband during cell searches. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
Cierra Hawk
Suffolk,Virginia
Summary
Overview
6
years of professional experience
Work History
Food LionChesapeake, VA
Cashier
04.2018 - 03.2020
Job overview
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Performed cash, card and check transactions to complete customer purchases.
- Serve over 200 customers per day
WalmartSuffolk, VA
Online Pickup and Delivery
02.2020 - 07.2022
Job overview
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Picked quality and accurate items for 250 daily customer orders.
- Maximized efficiency by scanning items quickly and completing as many as 250 orders per hour.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Participated in team-building activities to enhance working relationships
- Resolved problems, improved operations and provided exceptional service
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Indian Creek Correctional Center Chesapeake, VA
Correctional Officer
07.2022 - Current
Job overview
- Inspected work sites and crew trucks for contraband, cleanliness, and safety.
- Observed behavior of residents individually and in groups.
- Booked new inmates into facility and processed inmates for release.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Received and accounted for personal possessions and determined inmate work assignments.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Searched building and grounds, living quarters, and work areas for contraband.
- Investigated and responded to incidents of inmate misconduct.
Education
Western Branch High SchoolChesapeake, VA
High School Diploma
06.2018
University Overview
Virginia State UniversityPetersburg, VA
Bachelor of Science from Criminal Justice
05.2022
University Overview
Skills
- Logistics knowledge
- Map reading and navigation skills
- Knowledge of state roads and highways
- Order picking and processing
- Equipment operation
- Customer Response
- Inmate Management
- Restraint Techniques
- Correctional Facility Procedures
- Visitation Guidelines Understanding
- Search and Seizure Procedures
- Strong Interpersonal Skills
- Self-Defense Techniques
- Inmate behavior modification tactics
Timeline
Correctional Officer
Indian Creek Correctional Center
07.2022 - Current
Online Pickup and Delivery
Walmart
02.2020 - 07.2022
Cashier
Food Lion
04.2018 - 03.2020
Western Branch High School
High School Diploma
Virginia State University
Bachelor of Science from Criminal Justice