Ashley A. Lester

• Welcomed customers and completed purchases, located items and helped members join reward point program.
• Answered questions about store policies and addressed customer concerns.
• Operated cash register for cash, check, EBT, and credit card transactions with excellent accuracy levels.
• Created clearance price tags and painted merchandise signs on front windows.
• Worked flexible schedule and extra shifts to meet business needs.
• Processed customer refunds and exchanges according to established guidelines.

• Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
• Enhanced performance of receiving vendors through training, guidance and motivation of fellow department managers .
• Conducted research to address shipping errors and packaging mistakes.
• Handled day-to-day shipping and receiving, overseeing more than 1,000 products per day and improved stocking efficiency by organizing product by aisle on carts while receiving.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.

• Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
• Accomplished multiple tasks within established timeframes.
• Developed and maintained relationships with vendors and suppliers
• Monitored expenditures to mitigate risk of overages.
• Maintained professional, organized and safe environment for employees and patrons.
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• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Directed promotion and brand loyalty efforts to build direct relationships with customers.
• Monitored security to protect employees, customers and property.
• Introduced new products or services, increased marketing activities and shared ordering responsibility with Vitamins Manager.

• Monitored Good4U cashiers and provided help in resolving complex register problems.
• Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
• Oversaw weekly and quarterly merchandising and signage changes to promote specific products, including evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Completed daily sales reporting and maintained safe and deposit balances.

• Reviewed inventory levels and placed orders for bulk products and merchandise for restocking purposes.
• Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
• Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
• Implemented customer rewards program and actively communicated with Good4U crew members to promote positive working environment.

• Welcomed customers and helped determine their needs.
• Completed on-time deliveries by choosing best and most efficient routes.
• Adhered to safe lifting techniques to avoid injuries.
• Carried heavy cartons, packages and boxes from delivery vehicle to areas designated by customers.

• Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Planned coverage needs and organized services to support incoming special events, like Owners Sales Weekend.
• Monitored cash drawers in 6 checkout stations to verify adequate cash supply.
• Trained team members in successful strategies to meet operational and sales targets.

• Greeted customers, helped customers complete purchases, locate items and join Co-Op ownerships.
• Answered questions about store policies and addressed customer concerns.
• Operated register system to process new purchases, credit card, EBT, and gift certificate payments.
• Maintained organized and orderly front end and removed carts, baskets and debris.

• Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
• Increased sales by offering advice on purchases and promoting additional products.
• Maintained customer satisfaction with quick and professional handling of fitting rooms and shoe inventory room.
• Oversaw employee performance, corrected problems and increased efficiency to maintain daily sales goals.

• Managed day-to-day business operations.
• Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
• Removed weeds, hazards and debris from common pathways.
• Provided expert lawn care to 4-acre cemetery every summer, trimming and mowing, while being respectful of grave mementos.

GPA: 4.0, Dean's List

GPA: 3.5, Dean's List

• Member of Upward Bound, a pre-college program that granted 6 hours college credit and paid bi-weekly stipend to attend during school year and summers.

GPA: 3.5/4.0, Dean's List

Transferred here from Prairie Grove Public School.

• Received Arkansas Lottery Scholarship.
• Member of Upward Bound, University of Arkansas College Program.
• Elected to Secretary for Haas Hall Robotics Club in 2010.