Compassionate and detail-driven healthcare professional with over 5 years of experience supporting high-acuity pediatric patients and their families in hospital inpatient settings. Proven ability to manage patient referrals, admissions, and discharges, while maintaining medical records and communication logs. Proficient at crisis response, trauma-informed support, and interdepartmental coordination. Skilled in outreach, training, and fostering relationships with internal and external medical professionals. Seeking to leverage expertise in behavioral health settings to support community outreach and patient-centered care.