Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cierra James

Florissant,MO

Summary

Motivated and dependable entry-level Ordinary Seaman seeking an opportunity to begin a maritime career. Strong work ethic, physically fit, safety-conscious, and eager to learn from experienced crew members. Committed to following procedures, working effectively as part of a team, and contributing to safe vessel operations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Warehouse Associate/Customer Service Representative

ADI Global Distribution
01.2025 - Current
  • Documented customer interactions in CRM system to streamline follow-up and resolve issues efficiently.
  • Loaded, unloaded, and moved materials and equipment to support daily operations.
  • Maintained excellent attendance and punctuality to ensure consistent team performance.

Technical Support Representative

Clearent LLC
12.2023 - 02.2025
  • Resolved customer inquiries through effective troubleshooting and technical assistance.
  • Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
  • Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.

Education

High School Diploma -

Eminence High School
Eminence
2010

Skills

  • Heavy equipment handling
  • Inventory management
  • Data entry
  • Attention to detail
  • Order processing
  • Teamwork and communication

Certification

  • MMC
  • TWIC
  • Passport
  • CPR/First Aid
  • Osha 10
  • Food Handler

Timeline

Warehouse Associate/Customer Service Representative

ADI Global Distribution
01.2025 - Current

Technical Support Representative

Clearent LLC
12.2023 - 02.2025

High School Diploma -

Eminence High School
Cierra James