Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Cierra James

ADI Global Distribution
3
years of professional experience
1
Certification

Motivated and safety-conscious entry-level Ordinary Seaman with STCW Basic Training, VPDSD, OSHA 10, Merchant Mariner Credential (MMC), TWIC, current Medical Certificate, and ServSafe Food Handler certification. Eager to begin a maritime career by contributing to safe and efficient vessel operations.

Work History

Warehouse Associate/Customer Service Representative

1 Year 8 Months
ADI Global Distribution | 12.2024 - 08.2026
  • Documented customer interactions in CRM system, improving follow-up process and issue resolution.
  • Managed materials and equipment, ensuring smooth workflow during daily operations.
  • Collaborated with team to meet daily production targets.

Technical Support Representative

1 Year
Clearent LLC | 12.2023 - 12.2024
  • Resolved technical issues for clients, enhancing user experience with Clearent's payment processing platform.
  • Delivered customer support through various channels, ensuring timely and effective issue resolution.
  • Documented and tracked customer interactions in CRM system, facilitating seamless follow-up and support.

Education

High School Diploma

Eminence High School | Eminence | 2010

STWC BASIC TRAINING

Rcm Maritime School | Charleston, SC | 07-2026

Skills

Safety compliance
Safe lifting practices
Teamwork
Adaptability
Flexible scheduling
Communication

Certification

  • MMC
  • TWIC
  • Passport
  • CPR/First Aid
  • Osha 10
  • Food Handler
  • Medical Card

Timeline

Warehouse Associate/Customer Service Representative

ADI Global Distribution
12.2024 - 08.2026Read More

Technical Support Representative

Clearent LLC
12.2023 - 12.2024Read More

Eminence High School

High School Diploma
Read More

Rcm Maritime School

STWC BASIC TRAINING
Read More
Cierra James