Cierra Jimenez
San Antonio
Summary
Dynamic and detail-oriented professional with extensive experience at Walmart, excelling in cake decoration and inventory management. Proven ability to enhance customer satisfaction through effective problem-solving and food safety practices. Committed to continuous learning and delivering high-quality results in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Cake Decorator
Walmart
San Antonio
06.2024 - 01.2025
- Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
- Monitored inventory levels of baking supplies and alerted management when restocking was necessary.
- Assembled, prepared, decorated, and frosted cakes for purchase.
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Assisted customers with planning cake vision, including color, theme and size.
- Answered phone calls, put in orders and handled customer disputes or complaints.
Deli/Bakery
Walmart
San Antonio
10.2022 - 06.2024
- Prepared and baked various bread items daily.
- Prepared and packaged meats, cheeses, and salads for display and sale.
- Assisted customers in selecting deli products and providing recommendations.
- Operated slicing machines and scales to ensure product accuracy.
- Maintained cleanliness and organization of workstations and equipment.
- Assisted in inventory management of Deli/Bakery supplies and ingredients.
- Operated ovens, rolling racks and other bakery equipment safely.
- Engaged with customers to provide Needs/Wants and recommendations.
- Packaged baked goods for display and customer purchase effectively.
Cashier
Wingstop
San Antonio
11.2019 - 07.2020
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted customers by answering questions about menu items and promotions.
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash and credit payments accurately to ensure customer satisfaction.
- Collaborated with team members during peak hours for smooth operations.
- Stocked shelves with merchandise when needed.
- Checked personal identifications during alcohol sales.
- Adhered to social distancing protocols and wore mask or face shield.
- Wipe down and sanitize tables and seats.
- Sweep and mop the floors, and clean and maintain the dining area.
Production Partner/Order selector
HEB
San Antonio
03.2017 - 07.2017
- Maintain an efficient flow of merchandise (plants), which might involve documenting, storing, locating within the warehouse
- Operating and making sure equipment which involves assembling and checking product parts, ensuring that all machinery runs smoothly, and assisting in the shipment of items.
- Completes work assignments in a timely efficient & productive manner in support of facility goals for on time release of trailers
Carhop/Cashier
Sonic Drive-In
San Antonio
10.2016 - 03.2017
- Greeting all guests in a polite and friendly manner/taking orders
- Ensuring that all menu items meet standards.
- Serving and delivering food
- Making accurate change quickly and efficiently
Customers Service Representative
Alorica
Universal City
- Opens customer account information/Maintains customer records by updating account information.
- Answer a variety of customer inquiries pertaining to prescription refills
- Access to confidential information handling with discretion
- Ability to refill/resolve issues professionally and diplomatically in a timely manner
Education
GED -
Sa Youth
San Antonio, TXSkills
- Order Selector
- Cake decoration
- Food safety practices
- Inventory management
- Product packaging
- Time management
- Problem solving
- Pallet Jack Selector
- Warehouse Associate
- Continuous learning and adaptation
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Cake Decorator
Walmart
06.2024 - 01.2025
Deli/Bakery
Walmart
10.2022 - 06.2024
Cashier
Wingstop
11.2019 - 07.2020
Production Partner/Order selector
HEB
03.2017 - 07.2017
Carhop/Cashier
Sonic Drive-In
10.2016 - 03.2017
Customers Service Representative
Alorica
GED -
Sa Youth