Cierra Lewis
Atlanta,USA
Summary
Well-qualified Property Assistant Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
15
15
years of professional experience
Work History
Property Management Assistant
Asset Living
College Park, GA
04.2024 - Current
- Coordinated tenant communications to enhance satisfaction and resolve issues promptly.
- Assisted in managing lease agreements and ensuring compliance with property regulations.
- Streamlined maintenance request processes, improving response times for resident concerns.
- Organized property inspections and documented findings for management review and follow-up.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
Mail Carrier
USPS Mail Carrier
Roswell, GA
05.2023 - 2024
- Collecting outgoing mail along the route and collecting money for postage due
- Streamlined mail carrier operations by effectively using handheld scanners to track package status and confirm deliveries.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
Quality Assurance Specialist
Walmart
Union City, GA
01.2019 - 12.2022
- Consulted with management and personnel to educate on QA standards.
- Secured positive customer experiences while executing effective quality assurance practices.
- Trained and mentored junior QA staff on best practices for quality control and inspection techniques.
- Facilitated audits and inspections, ensuring adherence to company policies and industry regulations consistently.
- Implemented continuous improvement strategies that resulted in enhanced product quality and reduced return rates.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Flight Quality Coordinator
Gate Gourmet
Atlanta, GA
04.2017 - 10.2018
- Oversaw Delta Airlines food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards.
- Managed food and beverage operations for Delta Airlines with relentless focus on hospitable and gracious guest services.
- Oversaw food preparation, production and presentation according to quality standards.
- Coordinated corrective actions in response to non-conformance reports, ensuring timely resolution.
- Inspected finished goods to verify conformance with customer specifications and company quality standards.
Leasing Agent
Meridian Management Group
Atlanta, GA
12.2015 - 04.2017
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Contacted and followed up with tenants on renewal notices.
- Encouraged prospective tenants to fill out applications after property tours.
- Conducted background checks on applicants.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Detailed application requirements and answered questions from prospective tenants.
Front Desk Clerk
Russell
Atlanta, GA
11.2014 - 12.2015
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Arranged special accommodations for guests to enhance visitor experiences.
- Collaborated with staff to meet incoming guest needs, smooth check-in processes and maximize satisfaction.
- Processed guest payments for room charges, food and beverage charges and phone charges.
- Handled high volume of phone calls and routed to proper guest or internal department.
Assistant Manager/ Sales Associate
Vi Vi Boutique
Atlanta, GA
04.2011 - 11.2014
- Delegated daily tasks to team members to optimize group productivity.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Completed inventory audits to identify losses and project demand.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
Education
Obtaining in Medical Assistant -
UEI College
Morrow, GA04.2024
High school diploma - Education
Henry W. Grady High School
Atlanta, GA05.2011
Skills
- Strong Communication
- Time Management
- Conflict Resolution
- Financial Management
- Attention to Detail
- Problem Solving
- Customer Service
Timeline
Property Management Assistant
Asset Living
04.2024 - Current
Mail Carrier
USPS Mail Carrier
05.2023 - 2024
Quality Assurance Specialist
Walmart
01.2019 - 12.2022
Flight Quality Coordinator
Gate Gourmet
04.2017 - 10.2018
Leasing Agent
Meridian Management Group
12.2015 - 04.2017
Front Desk Clerk
Russell
11.2014 - 12.2015
Assistant Manager/ Sales Associate
Vi Vi Boutique
04.2011 - 11.2014
High school diploma - Education
Henry W. Grady High School
Obtaining in Medical Assistant -
UEI College