Morgan Stewart
Houston,TX
Summary
Enthusiastic and detailed orientated young professional with strong time management and problem-solving skills, a dedicated team player with a positive demeanor and exhibits the ability to thrive in a fast-paced environment. Seeks to maintain a position by developing collaborative relationships to help achieve company goals in risk management.
Overview
7
7
years of professional experience
Work History
Property Management Assistant
The Michallis Group
08.2022 - Current
- Assist with property and real estate oversight of rental properties in accordance with landlord and tenant state statues.
- Respond to website inquiries and incoming calls for potential tenant prospects.
- Maintain original leases and renewal documents in digital and hardcopy format for property manager.
- Assist with keeping properties in compliance with local, state, and federal regulations to mitigate risk.
- Verify income, assets, and expenses, and complete file tracking sheet for each applicant.
- Complete final move-out walk-throughs to identify required repairs and other support services.
- Follow up on delinquent tenants and coordinated collection procedures.
- Monitor and tracked payments and expenses and provide timely reporting property manager.
- Works closely with property manager for ongoing training of real estate, landlord, and tenant rental properties.
Social Media Manager
San Jose Jewelers
04.2021 - Current
- Manage content across multiple projects and platforms for widest audience reach according to dedicated release schedule.
- Produce original, creative content for promotional advertisements.
- Create content for websites and online publications.
- Customized brand message to reach and capture target audience interest and drive consumer engagement.
- Complete accurate and polished formatting in line with publishing standards prior to submission.
- Monitor online presence of company's brand to engage with users and strengthen customer relationships.
- Increased customer engagement through social media.
Sales & Customer Service - Group Sales
Vacations To Go
07.2022 - 11.2023
- Provides various vacation packages to customers, discuss travel details to overcome objections and lock in sales.
- Follow up with customers to complete sales, build customer base, boost traffic and increase customer loyalty.
- Assess customer needs and interests to recommend specific vacation destination.
- Strengthen customer relationships through consistent communication and providing relevant products and services.
- Maintain calm demeanor and professionally managed issues in busy, high-stress situations.
- Process customer requests and inquiries via phone and email communication to foster top-quality service.
- Manages over 50+ customer calls per day resulting in 20% booked sales.
- Consistently meets or exceeds required monthly financial goals.
- Followed through with client requests to resolve problems.
Track & Field Student Athlete
Baylor University
08.2017 - 06.2022
- Established clear benchmarks for performance and monitored goals for both individual and team progress.
- Developed and maintained key relationships with fellow athletes, coaching staff, and school administrators and professors..
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Trained extensively and observed proper nutrition for weeks leading up to national-level competitions.
- Effectively communicated with other athletes, coaches, and officials using dynamic listening and open-ended questioning skills.
- Worked with coaches and trainers to understand and implement improvement strategies.
- Adapted quickly to change in training, execution and competition.
Education
Bachelor of Science: Education
Baylor University
Waco, TX05.2021
Skills
- Time management
- Problem-solving skills
- Analytical skills
- Strong customer service
- Organizational strength
- Computer skills
- Adapts to diverse groups
- Database entry
- Strong communication skills
- Team Building
Accomplishments
- Big 12 Track & Field Champion Indoor, Baylor University.
- Big 12 Track & Field Newcomer of the Year Indoor, Baylor University.
- Recognized for Student Athlete Center for Excellence (SACE), Baylor University.
- Collaborated and partnered with various sponsors for College NIL.
- Involved in various volunteerism activities.
Timeline
Property Management Assistant
The Michallis Group
08.2022 - Current
Sales & Customer Service - Group Sales
Vacations To Go
07.2022 - 11.2023
Social Media Manager
San Jose Jewelers
04.2021 - Current
Track & Field Student Athlete
Baylor University
08.2017 - 06.2022
Bachelor of Science: Education
Baylor University