Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
7
7
years of professional experience
Work History
Property Management Assistant
Ibra Management Co. LLC
10.2020 - 11.2022
Promptly responded to tenant complaints and concerns for over 10 properties.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Completed final move-out walk-throughs with tenants to identify required repairs.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Team Assistant
JNA, LLC, Commercial Cleaning Company
11.2016 - 03.2020
Organize and distribute workers to different site jobs
Clerical services including payroll, applicant selections, job trainings
Arranged equipment rental and distribution.
Cashier and Stocker
Bearylicious
10.2015 - 08.2016
Boosted brand awareness with target customer demographics with social, print, and email campaigns.
Knowledge of using a cash register as well as managing a register and providing an end of day report
Excellent customer service skills, making customers feel welcome and aiding as much as possible
Management of store inventory and storage room, keeping up with stocking and replacing inventory.
Education
Bachelor of Accountancy - Accounting
Texas A&M
Commerce, TX
High School Diploma -
Dr. John Horn High School
Mesquite, TX
06.2018
Skills
Understanding of business management
Proficient knowledge of computer software and applications including (Word, Excel, Outlook, Power Point, Publisher, Notebook)
Strong oral, verbal, and written communication skills
Multi-tasking skills and accomplish multiple objectives on a timeline
Highly motivated professional with strong public relations skills
Head of Section, Electrical and Electronics at University of Technology and Applied Sciences-IbraHead of Section, Electrical and Electronics at University of Technology and Applied Sciences-Ibra