Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cierra Littlejohn

Kansas City Kansas,KS

Summary

Proven leader and adaptable professional with experience at Dutch Bros, adept in inventory management and conflict resolution. Excelled in enhancing customer satisfaction and team productivity through effective communication and espresso preparation skills. Demonstrated commitment to cleanliness and safety, contributing to a positive and efficient work environment. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

5
5
years of professional experience

Work History

Lead Barista

Dutch Bros
12.2021 - Current

cashier

  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
  • Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
  • Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
  • Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
  • Enhanced customer satisfaction by providing efficient and personalized beverage preparation.

Warehouse Worker

Martinrea
08.2022 - 10.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Performed general housekeeping and cleaning tasks.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.

Warehouse Worker

Comprehensive Logistics
11.2019 - 10.2022
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.

Education

High School Diploma -

Jc Harmon High School
Kansas City, KS
05.2016

Skills

  • Cleanliness standards
  • Order Taking
  • Adaptability to Change
  • Espresso preparation
  • Menu Memorization
  • Inventory Management
  • Conflict handling
  • Drink customization

Timeline

Warehouse Worker

Martinrea
08.2022 - 10.2024

Lead Barista

Dutch Bros
12.2021 - Current

Warehouse Worker

Comprehensive Logistics
11.2019 - 10.2022

High School Diploma -

Jc Harmon High School
Cierra Littlejohn