Cierra Lynn
Frewsburg,NY
Summary
Experienced barista and manager skilled in staff training, and customer satisfaction. Proven ability to resolve issues promptly and ensure high-quality beverage preparation.
Overview
4
4
years of professional experience
Work History
Lead Barista, Manager
The Arbor Coffee House Cafe
08.2025 - Current
- Prepared high-quality beverages following established recipes and standards.
- Trained new baristas in coffee preparation techniques and customer service excellence.
- Maintained cleanliness and organization of workstations and café environment.
- Resolved customer inquiries and complaints promptly, improving overall satisfaction levels.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Processed customer transactions efficiently using cash register and point-of-sale systems.
- Distributed tips and balanced drawers at the end of the day.
- Managed hours depending on labor cost.
Smoothie Barista
Hope Smoothies
07.2022 - 10.2024
- Prepared high-quality smoothies using fresh ingredients while adhering to safety and hygiene standards.
- Operated blenders and other kitchen equipment efficiently to ensure timely service during peak hours.
- Managed inventory levels, ensuring optimal stock of ingredients for daily operations without waste.
- Crafted smoothies and acai bowls with a focus on quality and presentation.
- Operated cash register to facilitate customer transactions.
- Provided exceptional customer service, addressing inquiries and customizing orders to meet preferences.
Education
No Degree - Business, Interior Design
Liberty University
Lynchburg, VASkills
- Cleanliness standards
- Order taking
- Adaptability to change
- Food service
- Drink customization
- Food running
- Barista training
- Cash handling
Timeline
Lead Barista, Manager
The Arbor Coffee House Cafe
08.2025 - Current
Smoothie Barista
Hope Smoothies
07.2022 - 10.2024
No Degree - Business, Interior Design
Liberty University