Cierra Scott
Winnfield,LA
Summary
Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement.
Compassionate caregiver with hands-on experience in attending to patient needs in residential and hospital settings. Skilled in administering medication, managing schedules, and maintaining clean living environments for patients. Demonstrated ability to establish meaningful relationships with patients, ensuring comfort and enhancing quality of life. Previous work resulted in significant improvements in patient well-being and satisfaction.
Overview
6
6
years of professional experience
Work History
Caregiver
Thompson Bros
Ball, Louisiana
11.2023 - Current
- Built strong and trusting rapport with clients and loved ones.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Assisted clients with maintaining good personal hygiene.
- Monitored health and well-being of clients and reported significant health changes.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Supported bathing, dressing and personal care needs.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Drove clients to doctors' appointments and social outings.
Certified Nursing Assistant
Autumn Leaves Nursing & Rehab Center
Winnfield, LA
06.2023 - Current
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Reported changes in patient condition to registered nurse or physician.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Distributed drinking water and nourishment to residents.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Responded quickly to emergency situations involving sudden illness or injury.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Used mobility devices to transport patients.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Turned and repositioned bedridden patients to prevent bedsores.
Pharmacy Technician Trainee
Walmart
Pineville , LA
11.2020 - 07.2022
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Performed cashier duties such as accepting payments and issuing receipts.
- Prepared and processed medical insurance claim forms and records.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Maintained clean and organized pharmacy shelving and work areas.
- Restocked prescription drugs as needed according to hospital policies and procedures.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Managed multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail.
- Communicated effectively with other members of the health care team regarding medication orders and refills.
- Maintained patient profiles and medication records.
- Maintained accurate inventory of medications.
- Organized drugs by expiration date to ensure freshness.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Answered telephones to respond to questions or requests.
- Verified insurance coverage for medications.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Called insurance companies to verify patient benefits.
Activity Director
Winnfield Nursing And Rehabilitation Center
Winnfield, La
11.2018 - 10.2020
- Instructed residents in recreational activities to meet specific psychological and physical needs.
- Participated in community outreach initiatives aimed at promoting senior wellness.
- Adapted existing activities or developed new ones to meet the changing needs of participants.
- Monitored the progress of participants in order to assess program effectiveness.
- Organized events such as holiday parties, bingo nights, and movie screenings.
- Scheduled and coordinated events and activities.
- Coordinated calendars, shifts and activity schedules with staff.
- Oversaw workforce schedules and allocated resources in order to achieve project goals.
- Supervised volunteers and provided guidance when necessary.
- Conducted assessments of residents' cognitive functioning levels prior to enrollment in programs.
- Provided one-on-one support to those who required additional assistance.
- Planned programs of events or schedules of activities.
- Ensured compliance with all state regulations regarding safety protocols and infection control measures.
- Facilitated group discussions on topics such as current events, health issues, and hobbies.
- Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
- Designed and led activities in crafts, music and sports.
- Planned and published calendar of events for facility.
- Assisted residents with physical activities such as walks and exercise classes.
- Interviewed and hired associates to fill staff vacancies.
- Trained workers in company procedures or policies.
- Maintained records of activities and analyzed feedback from participants.
Skills
- Medication coordination
- Compassionate client care
- Documentation
- Medication and appointment reminders
- Care plan assessment
- Safety awareness
- Heavy lifting
- Patient care and companionship
- Personal hygiene assistance
- End-of-life care
- Elderly care
- Multitasking and organization
- Compassion and empathy
- Patient care
- Client transportation
- Team collaboration
- Dementia care
- Empathetic listening
- Progress documentation
- Behavior redirection
- Adaptability and flexibility
- Compassionate communication
- Verbal and written communication
- Hoyer lifting equipment
- COVID-19 safety policies
- Flexible schedule and availability
- ADL assistance
- PPE usage
- Active listening
- State regulations
- Flexible schedule
Timeline
Caregiver
Thompson Bros
11.2023 - Current
Certified Nursing Assistant
Autumn Leaves Nursing & Rehab Center
06.2023 - Current
Pharmacy Technician Trainee
Walmart
11.2020 - 07.2022
Activity Director
Winnfield Nursing And Rehabilitation Center
11.2018 - 10.2020