Cierra Simpson
Smyrna,GA
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable experiences.
Overview
6
6
years of professional experience
Work History
Server
Sunset Hills Country Club
Carrollton, GA
09.2019 - 04.2025
- Greeted customers and assisted with menu selection, making recommendations based on guest preferences.
- Processed payments and handled cash, credit cards, and tips professionally.
- Maintained cleanliness of the dining area and restocked as needed.
- Delivered food and drinks efficiently while ensuring an excellent guest experience.
Bottle Service / VIP Hostess
Vice Lounge
Suwanee, Georgia
02.2023 - 08.2024
- Delivered exceptional bottle service, attending to VIP guests and ensuring they had everything they needed.
- Upsold premium bottle selections to increase sales.
- Provided an engaging, welcoming experience for guests, making sure they felt valued and taken care of.
- Managed and maintained a clean, organized service area.
- Worked with security to ensure guest safety and comfort.
Server/Bartender
Jefferson’s Bar and Grill
Carrollton, Georgia
05.2021 - 07.2022
- Provided high-quality customer service in a fast-paced dining environment.
- Took and processed orders accurately, ensuring guest satisfaction.
- Worked collaboratively with kitchen and bar staff to ensure smooth service.
- Handled cash and processed transactions.
- Managed multiple tables at once while maintaining a high level of service.
- Delivered exceptional bottle service, attending to VIP guests and ensuring they had everything they needed.
- Upsold premium bottle selections to increase sales.
- Provided an engaging, welcoming experience for guests, making sure they felt valued and taken care of.
- Managed and maintained a clean, organized service area.
- Worked with security to ensure guest safety and comfort.
Education
Bachelor of Science -
University of West Georgia
Carrollton, GA05-2022
Skills
- Excellent communication and interpersonal skills
- Ability to multitask and work under pressure in a busy environment
- Strong organizational and time-management skills
- Upselling and creating memorable guest experiences
- Knowledge of alcohol service and responsible consumption
- Friendly, professional demeanor and high energy
Timeline
Bottle Service / VIP Hostess
Vice Lounge
02.2023 - 08.2024
Server/Bartender
Jefferson’s Bar and Grill
05.2021 - 07.2022
Server
Sunset Hills Country Club
09.2019 - 04.2025
Bachelor of Science -
University of West Georgia
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