Ciletta Banks
ROCHESTER
Summary
Compassionate and dedicated Lead CNA with extensive experience at Unity Hospital McCormick Transitional Care. Skilled in vital signs monitoring and patient care, I enhanced patient satisfaction through attentive support and effective communication. Committed to maintaining confidentiality and promoting independence, I consistently implemented best practices to ensure a safe and dignified environment for all patients.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Cna
Saint Johns Nursing Home
03.2025 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Lead Cna
Unity Hospital McCormick Transitional Care
10.2022 - 03.2025
- Monitored patient mobility needs, ensuring safe transitions and minimizing fall risks.
- Documented patient care activities accurately in electronic health records for continuity of care.
- Responded promptly to patient calls, addressing concerns and enhancing overall satisfaction.
- Assisted in training new staff members, promoting best practices in patient care.
- Implemented hygiene protocols to maintain a clean and safe environment for patients.
- Supported patients in therapeutic exercises, aiding in rehabilitation and mobility improvement.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Lead Cna
Hill Haven Nursing Home
10.2004 - 07.2021
- Facilitated smooth transitions between shifts by providing thorough hand-off reports on each patient''s status and needs.
- Promoted patient mobility through ambulation support, range-of-motion exercises, and transfer assistance using appropriate equipment.
- Improved patient satisfaction scores by consistently delivering high-quality care and addressing concerns promptly.
- Enhanced teamwork and collaboration on the healthcare team by actively participating in regular meetings, sharing insights, and offering constructive feedback.
- Exhibited strong communication skills when interacting with patients, families, colleagues, physicians, therapists, social workers, nutritionists – contributing positively to the healthcare team dynamic.
Education
No Degree -
Josh Lofton
242 West AveSkills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- End-of-life care
- Maintaining confidentiality
- Dressing assistance
- Basic life support
- Feeding assistance
- HIPAA compliance
- Attention to detail
- Bathing assistance
Certification
- CNA - Certified Nurse Assistant
- CPCT/A - Patient Care Technician/Assistant
Timeline
Cna
Saint Johns Nursing Home
03.2025 - Current
Lead Cna
Unity Hospital McCormick Transitional Care
10.2022 - 03.2025
Lead Cna
Hill Haven Nursing Home
10.2004 - 07.2021
No Degree -
Josh Lofton
cna awards Bee nominnee cna program thru mcc
through my years working as a cna at Hill haven nursing home they started an award for cna's that showed leadership skills,compassion,competencies in there job i was nominated 3 times for my achievements. i was a runner up for the Bee award at tcc through unity i did not win but was proud to be choosen for my skills as a cna. I have trainned many new cna's and new hire cna through my years of being a cna i also did pct at RGH when they were cna challenged working in different departments in the hospital MCC started a program to help build your skills just not from nursing but different leadership jobs which i was choosen to be a part of