CIMIRE NGANDJIKOMBA
Cypress
Summary
Proactive professional with 7 years of experience, knowledge of customer-driven management, and effective entrepreneurial leadership. Highly motivated and detail-oriented with expertise in data analysis and process improvement. Approachable and direct with communicating information. Skilled in developing and implementing innovative strategies to reduce costs and increase efficiency. Dedicated professional with proven performance in management, leadership, and communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bus Operator
Metro
06.2023 - Current
- Demonstrated strong customer service skills when interacting with passengers and responding to inquiries
- Ensured the safety of all passengers by following all traffic laws and regulations
- Monitored road conditions throughout the route to ensure passenger safety
- Provided excellent customer service by answering questions about schedules or providing directions upon request
- Communicated effectively with dispatchers via a two-way radio system for updates on traffic delays or changes in routes
Executive Administrative Secretary
Highline College
08.2019 - 03.2020
- Performed complex administrative tasks such as arranging meetings, preparing agendas, and managing calendars
- Demonstrated excellent organizational skills in managing multiple projects concurrently while meeting tight deadlines
- Utilized strong communication skills to develop positive working relationships with colleagues and external contacts
- Provided superior customer service by responding promptly to inquiries from internal stakeholders
Nurse
Saint Thomas
09.2017 - 08.2018
- Applied effective communication techniques when interacting with patients and families
- Managed time efficiently while balancing multiple priorities simultaneously
- Cultivated relationships with community resources for referrals as needed
- Demonstrated the ability to work independently as well as part of a team environment
Education
Bachelor of Science (B.S.) - Business Administration
University of Houston-Downtown
HoustonAssociate In Arts - Business Administration
Houston Community College
Houston08.2024
Skills
- Problem-Solving
- Community Relationship Building
- Public Relations Strategies
- Schedule Coordination
- Promotions and Advertising
- Communication Development
- Market Research
- Public Speaking
- Client Relations
- Brand Development
- Community Outreach
Accomplishments
I volunteer for a year and a half at mission of Yahweh women and children shelter Houston, Texas. my responsibility include meal prep serving food cleaning rooms helping answering the phone and helping with the paper trail.
Certification
- First Aid Certification - American Red Cross or American Heart Association.
Languages
French
Native or Bilingual
Timeline
Bus Operator
Metro
06.2023 - Current
Executive Administrative Secretary
Highline College
08.2019 - 03.2020
Nurse
Saint Thomas
09.2017 - 08.2018
Bachelor of Science (B.S.) - Business Administration
University of Houston-Downtown
Associate In Arts - Business Administration
Houston Community College
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