Cinamin Hough
Blackfoot,USA
Summary
Experienced laborer with a strong foundation in retail operations and customer service. Skilled in maintaining accurate transactions and fostering positive customer interactions. Proven track record of efficiently managing high-volume transactions and promptly resolving issues. Demonstrated expertise in cash handling and effective communication. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cashier/Stocker
Bingham Ag Services
02.2025 - 07.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Waitress
Tommy Vaughns
10.2024 - 02.2025
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Waitress/Trainer
Texas Roadhouse
11.2022 - 10.2024
- Tips class certified
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Recognized for exemplary training skills by management, resulting in increased responsibilities and involvement in onboarding new employees.
- Delivered personalized attention to each trainee''s learning style during training sessions to optimize comprehension of material.
- Collaborated with fellow trainers to continuously update training materials as needed to align with changing menus or restaurant policies.
- Assisted in new server onboarding and orientation to cultivate seamless transitions.
Waitress
Longhorn Steakhouse
12.2020 - 11.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waitress
A Street Soup Market
01.2020 - 11.2020
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Waitress
Olive Garden
12.2018 - 08.2020
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with team members to consistently provide efficient service during peak hours.
Waitress/Lead Banquet Server
The Bee’s Knees
11.2016 - 12.2018
- Increased sales significantly by upselling higher-end products to customers.
- Coordinated closely with support staff such as dishwashers, bartenders, chefs throughout the entire event process.
- Promoted a culture of continuous improvement within the team by sharing best practices and suggesting new ideas for better banquet service operations.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Retail Salesperson
Once Upon A Child
06.2014 - 10.2016
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Boosted customer satisfaction by providing personalized recommendations and assistance with product selections.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
Education
High School Diploma -
Emerson High School
Idaho Falls, ID06-2018
Skills
- Engaged listener
- Resilient in dynamic environments
- Effective communication
- Problem-solving skills
- Strategic issue identification
- Commitment to continuous learning
- Analytical judgment
- Consistently dependable
- Emotional resilience
- Work ethic and integrity
- Service excellence
- Prioritization and scheduling expertise
Certification
- Food handler certified 2023
- TIPS certified 2023
Languages
English
Full Professional
Interests
- Avid reader
- Outdoor Recreation
- Music
- DIY and Home Improvement
- I enjoy helping others and giving back to the community
- Camping
- Yoga
- I enjoy cooking for friends and family gatherings
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Cashier/Stocker
Bingham Ag Services
02.2025 - 07.2025
Waitress
Tommy Vaughns
10.2024 - 02.2025
Waitress/Trainer
Texas Roadhouse
11.2022 - 10.2024
Waitress
Longhorn Steakhouse
12.2020 - 11.2022
Waitress
A Street Soup Market
01.2020 - 11.2020
Waitress
Olive Garden
12.2018 - 08.2020
Waitress/Lead Banquet Server
The Bee’s Knees
11.2016 - 12.2018
Retail Salesperson
Once Upon A Child
06.2014 - 10.2016
High School Diploma -
Emerson High School
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