Cindi Cisneros
Naugatuck,C.T.
Summary
Versatile medical assistant with a strong background in patient care, including registration, medical history documentation, and point of care testing. Demonstrates operational excellence in maintaining clinical environments and collaborating with healthcare professionals to support patient-centered care.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Go Health Urgent Care
Naugatuck, Connecticut
10.2023 - Current
- Prepare patients for examination, which includes conducting interviews to verify patient information, recording medical history; confirm purpose of visit.
- Perform point of care testing (i.e., flu, strep, urinalysis, ECG, HCG) and relay patient information to provider.
- Conducted patient registration, securing required paperwork and insurance documentation, verifying insurance and patient eligibility to facilitate smooth patient intake.
- Maintained adequate supply levels to support efficient clinic operations and patient needs. and maintained cleanliness of exam rooms, front desk, and reception area to support provider needs.
- Performed opening and closing duties, including cashing out, communicating end-of-day information, and securing the building to ensure clinic security and operational readiness.
Medical Assistant
Trinity Health of New England
Southbury, C.T.
06.2022 - 09.2023
- Obtained and recorded patient history, including chief complaint and medical and surgical history, in medical records.
- Collaborated with receptionist to ensure timely patient visits and efficient office operations.
- Managed telephone inquiries and coordinated patient appointments to support front office personnel and streamline patient flow.
Patient Safety Observer
Bristol Hospital
Bristol, C.T.
06.2021 - 05.2022
- Provided remote monitoring to enhance patient safety and improve patient satisfaction through live audio-visual stream.
- Proactively communicated with patients and redirected behavior using remote observation technology.
- Provided direct patient care based on patients' level of functioning as determined by the RN.
Medical Assistant
PWH - Specialist of Women's Health
Waterbury, C.T.
10.2019 - 06.2021
- Instructed and prepared patients for examinations, procedures, and treatments, ensuring clarity and comfort.
- Assisted physicians with office procedures, enhancing patient care during physicals, well woman exams, and office surgeries.
- Coordinated daily administrative activities, streamlining scheduling, patient check-in/check-out, and maintaining medical records.
Medical Assistant / Pregnancy Coordinator
PWH - Avery Center for Obstetrics and Gynecology
Westport, C.T.
08.2016 - 10.2019
- Assisted physicians with office procedures, enhancing patient care during physicals, well woman exams, and office surgeries.
- Answered phone lines, updated medical records, scheduled patient appointments, and prepared & collected blood, urine, and tissue specimens for laboratory testing to ensure accurate diagnostics.
- Consult and collaborate with other health care providers and specialists to set up patient appointments and treatment plans.
- Organized and maintained a filing system for patient charts, updated the computer system and patient records, and provided essential information to patients and families.
Education
Associate Degree - Medical Assistant
St. Vincents' College
Bridgeport, C.T.05-2016
Skills
- Point of care testing
- Phlebotomy techniques
- Electronic health records
- Epic EMR
- Athena Health
- Cerner
- Medical data management
- Patient triage
- Team player
- Bilingual communication
Timeline
Medical Assistant
Go Health Urgent Care
10.2023 - Current
Medical Assistant
Trinity Health of New England
06.2022 - 09.2023
Patient Safety Observer
Bristol Hospital
06.2021 - 05.2022
Medical Assistant
PWH - Specialist of Women's Health
10.2019 - 06.2021
Medical Assistant / Pregnancy Coordinator
PWH - Avery Center for Obstetrics and Gynecology
08.2016 - 10.2019
Associate Degree - Medical Assistant
St. Vincents' College